Processing Assistant IV – Registration, Immunization Tracking, Medical Records, & Vital Records Position Available In Chatham, North Carolina

Processing Assistant IV – Registration, Immunization Tracking, Medical Records, & Vital Records Chatham, County of (NC) Siler City, NC 27344 JOB Are you passionate about helping families and promoting community wellness? We are looking for a dedicated and detail-oriented individual to join our team in the Health Department.

Why You’ll Love Working With Us:

Amazing Benefits:

Enjoy a comprehensive benefits package including health, dental, and vision insurance, generous paid time off, retirement contributions, and wellness programs.

Work-Life Balance:

We value your time and well-being. Supportive management helps you balance your professional and personal life.

Room for

Growth:

Take advantage of professional development opportunities and the chance to expand your skills in a meaningful and respected field.

Supportive Environment:

Join a collaborative team that values compassion, communication, and community impact.

The main purpose of the Processing Assistant IV (PA IV) is to provide office and technical assistance to the Clinical and Community Health Services Division. The PA IV performs a range of administrative duties, including the processing of information, documents, and materials. This position works in an environment with other processing assistants, coworkers and the public, but requires working independently. Employee reports to the Administrative Services Manager.

EXAMPLE OF DUTIES

Registers clients for clinic services applying program requirements, informs clients of their percent payable, and obtains signature of client prior to clinical staff checking in the client;Responds to all individuals presenting themselves in person or on the telephone in a courteous and helpful manner;Determines needs or requirements and assists in a timely and confidential manner following established policies and procedures;Accurately enters Telephone Encounters and promptly forwards to triage nurse;Forwards documents such as mail, referrals, written messages, or faxes that need attention;Maintains daily communication with parents of children receiving immunizations through the health department, private medical providers, and WIC including outreach via telephone, email, home visits, fax, mail, and in-person contact and verifies immunization data and histories and gathers other relevant information necessary for the follow-up and tracking of children’s immunization status;Uses effective communication skills to obtain correct demographic information and histories from parents and other medical providers, as well as to present information in a clear and concise manner to provide technical assistance to others; Enters the immunization data and histories of each child receiving State and Private vaccines from private medical community into the NCIR until such time that all private medical providers are required by the State to use the NCIR; Processes births, home birth, affidavits of parentage, fetal deaths, and death records in NCDAVE;Assists the local registrar and act as local registrar in case of absence, illness, disability or removal of the local registrar;Performs other duties as assigned.

SUPPLEMENTAL INFORMATION

Thorough working knowledge of the NC Immunization law, the ACIP recommended schedule for Immunizations, and the varieties of vaccines on the market that are recognized as acceptable for use; Proficiency in data entry and computer usage as it relates to individual roles and responsibilities. (i.e., appointment scheduling, client registration, encounter recording, billing processes, scanning, faxing, use of email for interagency communication and county intranet);Ability to review daily deposit report and deposit for accuracy;Ability to enter immunizations reported by childcare facilities into the CCPHD childcare facilities immunization history spreadsheet;Ability to multi-task while ensuring accuracy of tasks;Ability to accurately take instructions;Ability to set priorities and meet established deadlines; Ability to effectively communicate, verbally and in writing, to facilitate accurate and timely sharing of information; Ability to quickly learn new methods and/or change current methods as program needs change; Ability to demonstrate excellent customer service that addresses customers’ needs and concerns with care, compassion, and professionalism; Ability to establish and maintain effective working relationships with County officials, department heads, peers, associates, and the general public. Physical RequirementsThis work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking, hearing and repetitive motions, frequently requires touching or feeling and occasionally requires standing, walking, climbing, balancing, reaching, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally performed in a moderately noisy location (e.g. business office, light traffic). Handling protected health information requires accuracy while dealing with health department staff, clients, and other providers in a noisy environment usually with a short time frame can create a stressful environment. The employee must be able to handle stressful, fast-paced and changing work requirements. Special RequirementsMust possess a valid North Carolina driver’s license.

May be required to obtain Notary Public certification.