Processing Assistant IV – Registration, Immunization Tracking, Medical Records, & Vital Records Position Available In Chatham, North Carolina

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Processing Assistant IV – Registration, Immunization Tracking, Medical Records, & Vital Records
Salary $37,739.00 – $48,115.00 Annually Location Siler City, NC Job Type Full-Time Job Number 2024-00246 Department Clinical & Community Health Services Opening Date 06/17/2025 Closing Date 7/1/2025 11:59 PM Eastern FLSA Non-Exempt

DESCRIPTION

BENEFITS

WELCOME TO CHATHAM COUNTY’S APPLICATION PROCESS.

To :

Become a part of the best local government in North Carolina click “” in the top right corner. All sections of the application, including work experience, MUST be completed. Please include the last ten (10) years of employment history. Incomplete applications may be rejected. Applications are stored on a secure site accessible only by authorized personnel. Your application can be saved and used to for more than one (1) job opening. Chatham County is an equal opportunity employer and will consider reasonable accommodations as required by law. Chatham County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Chatham County does not offer sponsorship of job applicants for employment-based visas or any other work authorization for our positions at this time. •

Please Note:

After submitting your application: Log into your GovernmentJobs account daily. You will receive emails and notices from hiring managers asking you to complete tasks. You do not want to miss these.
The references you provided will be asked to complete a form. This does NOT mean you will be interviewed. It is an automated process in NeoGov.
We recommend you sign up for text message alerts when you create your account. If you have issues with submitting your application, please contact Neogov Applicant Support at 1-855-524-5627. Return to the Chatham County Homepage. Job Description Are you passionate about helping families and promoting community wellness? We are looking for a dedicated and detail-oriented individual to join our team in the Health Department.

Why You’ll Love Working With Us:

Amazing Benefits:

Enjoy a comprehensive benefits package including health, dental, and vision insurance, generous paid time off, retirement contributions, and wellness programs.

Work-Life Balance:

We value your time and well-being. Supportive management helps you balance your professional and personal life.
Room for

Growth:

Take advantage of professional development opportunities and the chance to expand your skills in a meaningful and respected field.

Supportive Environment:

Join a collaborative team that values compassion, communication, and community impact. The main purpose of the Processing Assistant IV (PA IV) is to provide office and technical assistance to the Clinical and Community Health Services Division. The PA IV performs a range of administrative duties, including the processing of information, documents, and materials. This position works in an environment with other processing assistants, coworkers and the public, but requires working independently. Employee reports to the Administrative Services Manager. Essential Functions Registers clients for clinic services ing program requirements, informs clients of their percent payable, and obtains signature of client prior to clinical staff checking in the client;
Responds to all individuals presenting themselves in person or on the telephone in a courteous and helpful manner;
Determines needs or requirements and assists in a timely and confidential manner following established policies and procedures;
Accurately enters Telephone Encounters and promptly forwards to triage nurse;
Forwards documents such as mail, referrals, written messages, or faxes that need attention;
Maintains daily communication with parents of children receiving immunizations through the health department, private medical providers, and WIC including outreach via telephone, email, home visits, fax, mail, and in-person contact and verifies immunization data and histories and gathers other relevant information necessary for the follow-up and tracking of children’s immunization status;
Uses effective communication skills to obtain correct demographic information and histories from parents and other medical providers, as well as to present information in a clear and concise manner to provide technical assistance to others; Enters the immunization data and histories of each child receiving State and Private vaccines from private medical community into the NCIR until such time that all private medical providers are required by the State to use the NCIR; Processes births, home birth, affidavits of parentage, fetal deaths, and death records in NCDAVE;
Assists the local registrar and act as local registrar in case of absence, illness, disability or removal of the local registrar;
Performs other duties as assigned. Minimum Qualifications Associates degree and at least two years of office assistant or secretarial experience; or an equivalent combination of education and experience. Knowledge, Skills, and Abilities Thorough working knowledge of the NC Immunization law, the ACIP recommended schedule for Immunizations, and the varieties of vaccines on the market that are recognized as acceptable for use; Proficiency in data entry and computer usage as it relates to individual roles and responsibilities. (i.e., appointment scheduling, client registration, encounter recording, billing processes, scanning, faxing, use of email for interagency communication and county intranet);
Ability to review daily deposit report and deposit for accuracy;
Ability to enter immunizations reported by childcare facilities into the CCPHD childcare facilities immunization history spreadsheet;
Ability to multi-task while ensuring accuracy of tasks;
Ability to accurately take instructions;
Ability to set priorities and meet established deadlines; Ability to effectively communicate, verbally and in writing, to facilitate accurate and timely sharing of information; Ability to quickly learn new methods and/or change current methods as program needs change; Ability to demonstrate excellent customer service that addresses customers’ needs and concerns with care, compassion, and professionalism; Ability to establish and maintain effective working relationships with County officials, department heads, peers, associates, and the general public. Physical Requirements
This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking, hearing and repetitive motions, frequently requires touching or feeling and occasionally requires standing, walking, climbing, balancing, reaching, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally performed in a moderately noisy location (e.g. business office, light traffic). Handling protected health information requires accuracy while dealing with health department staff, clients, and other providers in a noisy environment usually with a short time frame can create a stressful environment. The employee must be able to handle stressful, fast-paced and changing work requirements. Special Requirements
Must possess a valid North Carolina driver’s license.
May be required to obtain Notary Public certification. Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination/EEO compliance clause to support and maintain employee’s rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination. Employer
Chatham, County of (NC)
Address
12 East St Pittsboro, North Carolina, 27312