Certified Medical Assistant – Primary Care – Sweetwater Position Available In Wake, North Carolina

Job Description:

At Duke Health, we’re driven by a commitment to compassionatecare that changes the lives of patients, their loved ones, and thegreater community. No matter where your talents lie, join us anddiscover how we can advance health together.

• About Duke PrimaryCare
• Pursue your passion for caring with Duke Primary Care, whichoffers family, adolescent, and internal medicine services as wellas urgent, general pediatric, and virtual care at nearly 50 cliniclocations across central North Carolina.
• Certified MedicalAssistant
• Duke Primary Care
• Sweetwater, 8am-5pm, FTCMA licenserequired
• Level I, II and III
• Certification by AAMA, AMT,NHA-CCMA, NCMA or ARMA; BLS
• The Certified Medical Assistantfunctions as an integral member of the interdisciplinary healthcareteam in providing direct patient care.

The Certified MedicalAssistant performs routine administrative and patient caresupportive duties in a Health System medical practice that assistmedical and/or nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly

WorkPerformedResponsibilities:

The CMA takes medical histories and records vital signs,explains treatment procedures to patients, and prepares patientsfor examinations and procedures Patient care support responsibilities may include assisting themedical and nursing staff during examination and procedures,collecting and preparing laboratory specimens, performing basiclaboratory test in the clinic/office, taking electrocardiograms,removing sutures/ staples, changing sterile and no n-steriledressings, promoting patient/family understanding of theeducational content and his/her involvement in the plan of care,and documenting in the patient record Other clinical support responsibilities include disposing ofcontaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoningprescript ions to a pharmacy, preparing and administeringmedications as directed by a physician, and authorizing drugrefills as directed Performs other clinical functions as delegated and supervisedby the physicianAdministrative responsibilities: The CMA greets patients, answers telephones, schedulesappointments in MaestroCare, checkout patients, and referralscheduling; arranges for hospital admissions and laboratoryservices, updates and files patient medical records, fills outinsurance forms, handles billing, bookkeeping to include receivingcopay s and collections on account balances; correspondence, andordering clinical and clerical supplies and forms Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such asJoint Commission and falls and/or participate in cliniccommitteesKnowledge, Skills and Abilities Good customer service skills Work requires the ability to understand and follow oral andwritten instructions generally acquired through a high schooleducation and medical assistant programming. Heavy lifting and the ability to transport stretcher andwheelchair patients may be required Working knowledge of sterile techniques and special proceduresthat are applicable to work performed Working knowledge of procedures and techniques involved inadministering routine and special treatments to patients Working knowledge of sanitation, personal hygiene and basichealth and safety precautions applicable for work in a clinicsetting Working knowledge of infection control procedures and safetyprecautions Age specific competencies Daily clinic preparation process; registration, scheduling,charge posting, order entry Able to document and communicate pertinent information

• Ability to establish and maintain effective workingrelationships with patients and clinic staff
• Typing skills, medical terminology Levels II and III Ability to independently seek out resources and workcollaborativelyLevel Characteristics
• N/AMinimum QualificationsEducation Level I
• Graduation from accredited Medical Assistantprogram, preferred Medical assistant license is required High school or GED graduation required Level II
• Graduation from a medical assistant programaccredited by the Commission on Accreditation of Allied HealthEducation Programs (CAAHEP) or the Accrediting Bureau of HealthEducation Schools (ABHES) strongly preferred. High school or GEDgraduation required Level III
• Graduation from a medical assistant programaccredited by the Commission on Accreditation of Allied HealthEducation Programs (CAAHEP) or the Accrediting Bureau of HealthEducation Schools (ABHES) strongly preferred. High school or GEDgraduation requiredExperience Level I
• No experience required Level II
• Must have at least 1 year of clinical experience asa Medical Assistant in a clinical setting Level III
• Must have at least 3 years of clinical experienceas a Medical Assistant in a clinical setting

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Note:

1 year ofexperience will be provided for an Associates degree in MedicalAssisting.

General Ladder Statement:

In addition to the educationand experience noted, applicants must meet all requirements setforth in the Medical Assistant, Certified (CMA/RMA) Ladder Programdocument for Levels II and III.

Degrees, Licensures,Certifications:

Level

I, II, III

• Certification by AAMA, AMT,NHA-CCMA, NCMA or ARMA required. BLS required
• Duke is anAffirmative Action/Equal Opportunity Employer committed toproviding employment opportunity without regard to an individual’sage, color, disability, gender, gender expression, gender identity,genetic information, national origin, race, religion, sex, sexualorientation, or veteran status.
• Duke aspires to create acommunity built on collaboration, innovation, creativity, andbelonging.

Our collective success depends on the robust exchange ofideas-an exchange that is best when the rich diversity of ourperspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the communityfeel secure and welcome, that the contributions of all individualsare respected, and that all voices are heard. All members of ourcommunity have a responsibility to uphold these values.

• EssentialPhysical Job Functions:

  Certain jobs at Duke University and DukeUniversity Health System may include essentialjob functions thatrequire specific physical and/or mental abilities. Additionalinformation and provision for requests for reasonable accommodationwill be provided by each hiring department.

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