Clinic/Practice Assistant, Womens Health Center – Portsmouth Position Available In Rockingham, New Hampshire

Tallo's Job Summary: The Clinic/Practice Assistant position at the Women's Health Center in Portsmouth offers administrative and clinical support under general supervision. Responsibilities include scheduling appointments, greeting patients, answering phones, and maintaining records. Candidates should have a high school diploma, 2-3 years of office experience, and proficiency in Microsoft Office. This full-time role does not involve direct patient care.

Company:
Massachusetts General Hospital
Salary:
JobFull-timeOnsite

Job Description

Clinic/Practice Assistant, Women’s Health Center

  • Portsmouth Clinic/Practice Assistant, Women’s Health Center
  • Portsmouth
    remote type
    Onsite
    locations
    Portsmouth-NH
    time type
    Full time
    posted on
    Posted 8 Days Ago
    job requisition id
RQ4015714
Site:

Wentworth-Douglass Physician Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
The Center for Women’s Health & Wellness at Wentworth-Douglass Hospital in Portsmouth, NH, offers a comprehensive and collaborative approach to women’s healthcare. Bringing together board-certified OB/GYN physicians, certified nurse midwives, and nurse navigators, the center provides personalized care across all stages of life. Services include routine gynecology, prenatal and infertility care, maternal-fetal medicine, and genetic counseling. Affiliated with Mass General Brigham, patients benefit from access to state-of-the-art care in breast health, cancer treatment, and more .​
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care?
No
Essential Functions

  • Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
  • Make patient appointments and maintain appointment records.
  • Greet and assist patients.
  • Answer telephones, assist callers with routine inquiries, and schedule appointments.
  • File materials in patient folders, and print appointment schedules.
  • Process patient billing forms and scan documents to patient medical record/LMR.
  • Call for patient medical records and laboratory test results.
  • Open and distribute unit mail or faxes.
  • Type forms, records, schedules, memos, etc., as directed.
  • May be required to accept co-payments.
  • Handles, screens and/or takes messages related to prior authorizations,
    provider questions, prescription refills, and test results.
  • Acts as “Super User” for scheduling, registration and billing systems.
  • Provides assistance and training to others in these areas.
  • May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
    Qualifications
    Education
    High School Diploma or Equivalent required
    Can this role accept experience in lieu of a degree?
    No
    Licenses and Credentials
    Certified Medical Administrative Assistant [CMAA]
  • Data Conversion
  • Various Issuers preferred
    Experience
    office experience 2-3 years required
    Knowledge, Skills and Abilities
  • Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
  • Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
  • Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
  • Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
  • Managing one’s own time and the time of others.
  • Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
    Additional Job Details (if applicable)
    Physical Requirements
    Standing Occasionally (3-33%)
    Walking Occasionally (3-33%)
    Sitting Constantly (67-100%)
    Lifting Occasionally (3-33%) 20lbs
  • 35lbs
    Carrying Occasionally (3-33%) 20lbs
  • 35lbs
    Pushing Rarely (Less than 2%)
    Pulling Rarely (Less than 2%)
    Climbing Rarely (Less than 2%)
    Balancing Occasionally (3-33%)
    Stooping Occasionally (3-33%)
    Kneeling Rarely (Less than 2%)
    Crouching Rarely (Less than 2%)
    Crawling Rarely (Less than 2%)
    Reaching Occasionally (3-33%)
    Gross Manipulation (Handling) Constantly (67-100%)
    Fine Manipulation (Fingering) Frequently (34-66%)
    Feeling Constantly (67-100%)
    Foot Use Rarely (Less than 2%)
    Vision•Far Constantly (67-100%)
    Vision•Near Constantly (67-100%)
    Talking Constantly (67-100%)
    Hearing Constantly (67-100%)
    Remote Type
    Onsite
    Work Location
    67 Corporate Drive
    Scheduled Weekly Hours
    40
    Employee Type
    Regular
    Work Shift
    Day (United States of America)

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