Medical Assistant / PSR Position Available In Knox, Tennessee

Medical Assistant / PSR University Physicians’ Association, Inc. – 2.9

Knoxville, TN Job Details Full-time Estimated:

$33.9K – $42K a year 2 days ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Bereavement leave Life insurance Qualifications Vital signs Medical office experience Communication skills Entry level Under 1 year Time management Full Job Description Job Type Full-time Description If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes: Medical, Dental, and Vision Insurance 401(k) with company match and immediate vesting Short-term and Long-term disability Life insurance Critical Illness Flexible Spending Accounts Health Savings Account with Employer contribution PTO, Sick leave, Bereavement leave Employee Assistance Program Fitness Centers University Physicians Association is seeking qualified applicants for a full-time Medical Assistant (MA) / Patient Service Rep position at University Palliative Care (Located within the UT Medical Center ). Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. This position will work closely with physicians to provide a seamless patient experience.

Job Responsibilities:

Ensures efficient patient flow of clinic Take vitals, review medical history, and update patient records in EMR Document patient communications and E-prescribe medications under supervision of Physician Serve as a point of contact between patients and providers Maintain and stock exam rooms and sterilize equipment per OSHA standards Answer patient inquiries and assist with scheduling appointments, surgeries, and referrals Follow up on test results, medication authorizations, and post-op care Support physicians during in-office procedures Attend team meetings and participate in ongoing training Schedule appointments, manage patient flow, and coordinate referrals as needed. Track and report on clinical and operational metrics (e.g., patient volumes, appointment no-shows, and documentation turnaround times). Support various administrative tasks such as supply ordering, documentation management, and responding to patient inquiries. Collaborate with clinical and administrative teams to support both patient care and efficient office workflows. Other duties as requested by Office Supervisor Requirements What We’re Looking For Excellent multitasking, time management, and communication skills Strong attention to detail and organizational ability At least 6 months of experience in a medical office setting In addition to traditional clinical responsibilities, this role also includes a significant amount of office-based work. The ideal candidate will be comfortable supporting both patient care and administrative functions such as tracking metrics, managing documentation, and assisting with workflow coordination.