Medical Assistant / Receptionist Position Available In Sevier, Tennessee

Medical Assistant / Receptionist 3.3 3.3 out of 5 stars 1115 Blanton Drive, Sevierville, TN 37862 Full Time – 40 hours per week 8:15a-5:15p About Us Kidzcare Pediatrics is a busy pediatric practice with 4 locations based in Athens, Madisonville, Harriman & Sevierville, Tennessee. Our mission is to provide quality healthcare for children, while promoting the education of their families in communities that need it most. In a nutshell, we exist to meet the needs of our patients. We also believe in delivering a joyful, fun experience to both children and their families while visiting a medical provider. What You’ll Be Doing The Medical Assistant / Receptionistis responsible for assisting Provider(s) in the care of patients to assure optimal delivery of medical care. The successful candidate will be able to: Receptionist Check patients in and obtain patient information utilizing the web-based on-site Schedule appointments and follow-up with appointments as needed Collect and post proper patient payment, including print appropriate receipts Perform insurance eligibility checks prior to patient appointments Answer all phone calls timely, and in a professional and courteous manner Route calls and messages appropriately Effectively communicate with all staff and providers amongst all clinics Medical Assistant Perform all relevant medical tasks including collecting vital signs, phlebotomy, performing EKGs and other minor diagnostics/treatments, administering injections and routine immunizations, assisting Provider with minor procedures, quality control testing, and maintaining CLIA waiver log, etc. Prepare patient charts including DIs, referrals, preventative screeners, labs, and DMEs. Gather personal and clinical information from patient, readies paperwork and communicates information to care team as appropriate Participate in developing and updating of HPI, Social History, vitals, assessment and plans for patients Communicate with patients and their family to put them at ease Maintain medical supply inventory for clinic; keeps patient rooms stocked with supplies as appropriate Process various types of medication refills Schedules patient appointments, per scheduling guidelines Process patient referrals, prior authorizations and DME; schedule and coordinate appointments with specialists and outside organizations as needed Manage incoming and outgoing information/records received from specialists, hospitals, and emergency rooms; appropriately indexes documents Accurately update patient information in the EMR (i.e. demographics, contact preferences, insurance information etc.). Identify the health maintenance needs before welcoming the patient to the exam room Preview the schedule in advance, re-evaluates it throughout the day; tracks the flow of the clinic schedule to keep team on track and on time Collaborate with provider to ensure patients receive appropriate counseling and health education at time of visit or via telephonic follow-up (i.e. explanation of lab results, glucometer and inhaler teaching, chronic disease education, etc.) Manage influx of clinical triage calls; conducts appropriate triage over the phone and assesses whether patient can be treated telephonically or needs to be seen by provider Work in partnership with team members; collaborates with care team to ensure patient’s healthcare needs are being met What We’re Looking For High School Diploma or GED required Medical Assistant Certification, strongly preferr At least 1-2 years recent experience in urgent or primary care setting Must be willing to work both as a Medical Assistant & Reception Must have a valid driver’s license & reliable transportation Must have experience in phlebotomy/venipuncture Ability to communicate effective with Providers and others to resolve issues Ability to demonstrate reliability and responsiveness to patients, families, and co-workers What We Offer Competitive pay Medical, dental, and vision insurance Generous paid time off Paid Holidays 401k Continuing Education Flexible schedule Kidzcare Pediatrics is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Pediatrics Primary Care Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person