Chief Medical Officer Position Available In Suffolk, Massachusetts
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Job Description
For Job Here
Community Health Programs
The mission of Community Health Programs is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional andpassionate health care and family services.
Job Title:
Chief Medical Officer
Department:
Administration
FLSA Status:
Exempt
Hours:
Part-Time
s
To:
Chief Executive Officer
Direct s:
Clinical Directors, Clinical Site Leads, oversight of Quality Program
Prepared Date:
May 2025
Summary:
The Chief Medical Officer (CMO) is the leader responsible for providing clinical direction for Community Health Programs, Inc. (CHP). The CMO collaborates with and assists the Chief Executive Officer and members of Senior Leadership in fulfilling CHP’s mission, vision, and values, effectively operating the health center, and implementing CHP’s strategic plan. The CMO oversees and directs patient access, patient care, clinician well-being, and clinician engagement. The CMO advocates for clinicians and patients and provides a clinical perspective and leadership to support CHP’s delivery of patient-centered, cost-effective care, including improved health care access and health oues. With other members of management, the CMO ensures that clinicians and care teams are efficient and productive with an emphasis on developing and sustaining a culture of continuous improvement. The CMOmunicates CHP’s clinical vision and strategy to clinicians, staff, the Board of Directors and outsideanizations. The CMO ensures that CHP has appropriate clinical controls and oversight to effectively achieve clinical and access goals and objectives, and is an advocate forpliance, quality, and safety. The CMO balances their role as an advocate for clinicians with the responsibility to support and collaborate with administrative peers, ensuring that both clinical excellence andanizational goals are achieved at the health center. Finally, this role ensures high-quality, patient-centered, cost-effective care while promoting financially sustainable clinical operations.
Essential CMO Responsibilities:
1.Provides direct patient care as a physician in the CMO’s medical specialty, serving as a role model for all clinicians.
2.Works with Senior Leadership to translate CHP’s mission, vision, values, and strategy into clinical and operational actions.
3.Serves as the principal clinical spokesperson for CHP, expressing CHP’s mission, vision, and values.
4.Leads and manages all clinical leaders, including Clinical Directors, Clinical Site Leads and others, including supporting a dyad model with operational leadership to achieve CHP’s
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Chief Medical Officer 6/18/2025 4:33 PM
clinical and operational goals and strategy. Develops CHP’s clinical leadership pipeline through mentorship, coaching, and succession planning initiatives.
5.Works in partnership with operational leadership to implement agreed-upon plans,municate with clinicians and staff, and to provide clinical input and oversight when needed.
6.Collaborates with Senior Leadership, clinical leadership and clinicians to develop goals for clinician performance and productivity, implement strategies to achieve goals, and ensures that clinicians meet and, w possible, exceed their contractual and/or productivity obligations while maintaining a high level of quality.
7.Leads and directs CHP’s clinical quality program, which includes understanding, prioritizing andmunicating quality metrics and other publicly reported oues, and leading or sponsoring improvement efforts data in order to attain and maintain above-average health oues scores.
8.As needed, assists in investigating clinical events, including sentinel events, sentinel event near-misses, and significant adverse events; leads and/or participates in the development of root cause analyses.
9.Leads efforts to develop clinical quality and safety targets and facilitates discussions with clinicians and staff to develop innovative and pragmatic models for patient care. Makes rmendations on clinical practice guidelines, policies, procedures, medical office equipment, and protocols for clinicians to achieve desired clinical practice oues.
10.Leads integration efforts across medical, behavioral health, and dental programs to ensure seamless, whole-person care.
11.With clinical and operational leadership, ensures that clinicians have appropriate training in effective measures to optimize quality and coding, including meetings, performance monitoring, and feedback.
12.Conducts performance reviews for direct reports, ensuring that adnce to CHP’s core mission and values, job skills, productivity measures, and personal growth and learning opportunities are appropriately assessed and managed.
13.Oversees CHP’s peer review process to ensure itplies with regulatory requirements and is clinically meaningful.
14.Provides leadership and advocacy regarding the maintenance and utilization of a dependable and customer-oriented EHR system that meets CHP’s clinical, operational, and financial needs.
15.Ensures respect and amodation for diversity, equity, and inclusion in clinical activities and the hiring and management of CHP’s clinical staff.
16.Conducts periodic meetings with clinicians and, when needed, engages providers one-on- one for identification of opportunities for improvement.
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Chief Medical Officer 6/18/2025 4:33 PM
17.Uses clinical and operational data to identify trends, improve performance, and inform strategic decisions.
18.Provides clinical leadership to ACO and other value-based care activities. This includes interacting with ACO participants, collaborating to set clinical strategy to ensure CHP’s and the ACO’s success, and sitting on appropriate operational andernancemittees.
19.Collaborates withmunity partners and internal teams to develop strategies that address social determinants of health, advance population health goals, and reduce health disparities.
20.Attends monthly Board meetings and provides reports to the Board on clinical matters of significance, such as credentialing, clinical staffing and needs, morale, and productivity, quality and patient safety, and medical oues.
21.Establishes positive relationships with the area medicalmunity andmunity referral entities, and social support resources to improve and expand the scope of services available throughmunity referrals.
22.Assists with development and adnce to written credentialing policies and procedures and oversees the credentialing process to ensure that clinicians are credentialed as mandated by the policy.
23.Collaborates with Human Resources to identify and recruit clinicians to join CHP by participating in candidate screenings/interviews and providing guidance related to the onboarding process.
24.Attends seminars, training sessions and in-services to keep current with trends and practices in health care administration, as needed.
25.Travels to sites, as necessary. Must be willing to work evening hours and weekends when necessary.
26.Performs other job-related duties, as may be assigned by the CEO.
Competencies:
To perform the job successfully, an individual should demonstrate the followingpetencies:
1.
Subject matter expert:
oExpertise in the clinician’s specialty and keeps kledge current by maintaining licensures/certifications and attending appropriate medical
trainings and meetings.
oKledge of the clinical requirements of Federally Qualified Health Centers
(FQHCs).
oKledge of effective approaches topliance, quality, and patient safety. o Kledge of and ability to follow HIPAA regulations.
2.
Business acumen:
oUnderstands essential business aspects of managing a healthcareanization, including strategy planning, operations, and finance.
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Chief Medical Officer 6/18/2025 4:33 PM
3.
Leadership and collaboration:
oSupports colleagues in their work by providing encouragement and guidance. o Contributes to building a positive team spirit.
o Balances team and individual responsibilities.
o Exhibits objectivity and openness to others’ views. o Provides and wees constructive feedback.
4.
Professionalism and interpersonal skills:
oExhibits the highest degree of professionalism and ethics:
- Models and upholds theanization’s values.
- Maintains confidentiality.
- Handles issues with tact and diplomacy.
- Accepts responsibility for own actions.
- Reacts well under pressure.
oResponds to requests for service and assistance;
oTakes initiative and follows through onmitments.
oWorks well under pressure, and with minimal supervision.
5.
Organizational skills:
oKs and follows CHP policies and procedures.
oCompletes administrative tasks correctly and on time.
oExcellent time-management skills.
6.
Verbal and writtenmunication skills:
oExcellent verbal and written skills, as applied in one-on-one and group meetings and in emails, reports, and formal presentations. Must be able to read, write and speak English.
Essential Skills and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the kledge, skill, and/or ability required. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.
1.Demonstrates strong leadership skills with clinicians and non-clinicians.
2.Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds.
3.Ability to work effectively with managers, co-workers, and members of the public and professional groups.
4.Ability tomunicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitude.
5.Consistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the public.
6.Ability to work as an effective team member, function independently, exercise sound judgment and initiative, be flexible as priorities shift; maintain confidentiality, establish and
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maintain effective interpersonal work relationships, effectively assist managers and providers; work toward aplishing agreed-upon goals and objectives.
7.Ability to provide constructive feedback including evaluation of providers’ productivity and practice attributes, and to participate in discussions regarding clinician performance issues.
8.Must beputer literate with ability to enter information in the CHP EHR system andpile reports or data as required.
Education and Experience:
- Medical degree from an accredited M.D. or D.O. program.
- Five (5) years or more as a practicing physician. Must have or will obtain a Massachusetts medical license.
- Three (3) or more years of supervisory experience with clinicians and staff in a healthcare deliveryanization, preferably in amunity health setting. Five (5) or more years is preferred.
- Experience with an electronic health records system, Athena preferred.
- Results-proven track record of meeting clinical goals.
- High level of business acumen and understanding of budgets, financial statements, productivity, and strategic planning.
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Analysis of Physical and Mental Demands of Position
CLINICAL
Strength:
Describe job responsibilities that require these physical demands-
General Office Work.
Standing
75% of Time
Walking
10% of Time
Sitting
15% of Time
Driving
0% of Time
Lifting
5-45lbs.
Carrying
5-35 lbs.
Pushing
10-60 lbs.
Pulling
10-60 lbs.
The following are physical and mental demands which may or may not be applicable to this position.
Not Applicable
Minimal
Occasional
Frequent
Constant
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Reaching
X
Handling
X
Hearing
X
Seeing
X
Depth Perception
X
Color Vision
X
Reading
X
Math
X
Communication:
X
Oral
X
Written
X
Mechanical
X
Concepts
Operating
X
Equipment
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Chief Medical Officer 6/18/2025 4:33 PM
Please list equipment which will be operated:
Computers, copiers, ers, fans, calculators, various medical office equipment and supplies
Mental Abilities
Not Applicable
Minimal
Occasional
Frequent
Constant
Interpreting
X
Interpersonal Skills
X
Implementing
X
Evaluating
X
Organizing
X
Handling
X
Consulting
X
Analyzing
X
Specifying
X
Presenting
X
Supervising
X
Ability to deal with:
Stressful situations
X
Trauma, grief, death
X
Public contact
X
Decision-making
X
Concentration
X
Analysis of Physical and Mental Demands of Position
ADMINISTRATIVE
Strength:
Describe job responsibilities that require these physical demands-
General Office Work.
Standing
20% of Time
Walking
5% of Time
Sitting
75% of Time
Driving
0% of Time
Lifting
5-15lbs.
Carrying
5-15lbs
Pushing
10 lbs
Pulling
10 lbs
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Chief Medical Officer 6/18/2025 4:33 PM
The following are physical and mental demands which may or may not be applicable to this position.
Not Applicable
Minimal
Occasional
Frequent
Constant
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Reaching
X
Handling
X
Hearing
X
Seeing
X
Depth Perception
X
Color Vision
X
Reading
X
Math
X
Communication:
X
Oral
X
Written
X
Mechanical Concepts
Operating Equipment
X
8
Chief Medical Officer 6/18/2025 4:33 PM
Please list equipment which will be operated:
Computers, copiers, ers, fans, calculators, various medical office
equipment and supplies
Mental Abilities
Not Applicable
Minimal
Occasional
Frequent
Constant
Interpreting
X
Interpersonal Skills
X
Implementing
X
Evaluating
X
Organizing
X
Handling
X
Consulting
X
Analyzing
X
Specifying
X
Presenting
X
Supervising
X
Ability to deal with:
Stressful situations
X
Trauma, grief, death
X
Public contact
X
Decision-making
X
Concentration
X
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Chief Medical Officer 6/18/2025 4:33 PM