Office Manager Position Available In Hernando, Florida
Tallo's Job Summary: ComForcare Home Care in Spring Hill, FL is hiring an Office Manager to oversee administrative operations with a focus on customer relations, caregiver coordination, and compliance. Responsibilities include client service, office operations, quality assurance, and additional administrative duties. Qualifications include 2+ years of relevant experience, strong interpersonal skills, and proficiency in Google Workspace. The salary ranges from $20.00 to $25.00 per hour for full-time or part-time positions with a maximum of 40 hours per week.
Job Description
Office Manager ComForcare Home Care Spring Hill, FL 34606 Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work®!
Job Summary:
We are seeking a compassionate and detail-oriented Operations Manager to lead the administrative operations of our home care agency, with a strong focus on customer relations. This role is vital in ensuring exceptional service and communication with clients and their families while supporting office efficiency, caregiver coordination, and compliance with healthcare standards.
Key Responsibilities:
Client & Customer Relations:
Serve as the first point of contact for clients, families, and referral partners—delivering prompt, professional, and empathetic service. Respond to inquiries, resolve concerns, and ensure consistent client satisfaction and retention. Conduct follow-up calls to assess client satisfaction and identify service improvement opportunities. Maintain accurate and confidential client records, ensuring all preferences and care needs are documented.
Office Operations:
Oversee daily administrative tasks and front office functions. Coordinate caregiver schedules and ensure timely communication of changes to clients and staff. Support onboarding and training of caregivers with a focus on client-service expectations. Manage client contracts, intake forms, and ensure documentation complies with HIPAA and state regulations.
Quality Assurance & Communication:
Track and monitor service quality through feedback and regular check-ins with clients. Assist in resolving service complaints quickly and professionally. Organize and maintain communication channels between caregivers, clients, and the office.
Additional Administrative Duties:
Assist with billing, payroll coordination, and maintaining vendor relationships. Maintain a welcoming and organized office environment for visitors and staff. Support licensing, compliance audits, and policy adherence.
Qualifications:
2+ years of office management or customer service experience, preferably in home care. Strong interpersonal and problem-solving skills. Proven ability to handle sensitive situations with professionalism and discretion. Proficient in Google Workspace and client management software (e.g., Swyftops). High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
Key Competencies:
Client-first mindset Clear and empathetic communication Conflict resolution and diplomacy Organizational excellence Confidentiality and integrity
Job Types:
Full-time, Part-time Pay:
$20.00 – $25.00 per hour Expected hours: No more than 40 per week
Schedule:
8 hour shift
Work Location:
In person
