Practice Manager Position Available In Hillsborough, Florida

Practice Manager 3.0 3.0 out of 5 stars Tampa, FL Practice Manager – Behavioral Health (Remote)

Location:

Remote Employment Type:

Full-Time Department:

Clinical Operations Compensation:

$60,000 – $70,000 annually Backpack Healthcare is redefining pediatric behavioral health through high-quality virtual care. We’re hiring a Practice Manager to support a team of clinicians with performance coaching, caseload optimization, and workflow oversight. ✅ What You’ll Do Serve as the direct administrative manager for a group of clinicians — driving accountability, engagement, and outcomes Coordinate schedules, time-off, and availability to ensure balanced caseloads and appointment access Track KPIs including documentation timeliness, visit volume, no-shows, and billing compliance Conduct regular 1:1s to review performance, coach on time management, and support team success Partner with Clinical Education to support onboarding and supervision milestones for residents/fellows Identify and address attendance or workflow challenges with empathy and professionalism Collaborate with scheduling, credentialing, and patient access to maintain licensure and availability accuracy Support grant-funded initiatives and ensure clinician compliance with related staffing/documentation goals Participate in staffing meetings, policy updates, and initiatives to drive clinician satisfaction and retention Lead performance conversations, initiate PIPs as needed, and advocate for your team using data and insight Required Qualifications Bachelor’s degree in Healthcare Administration, Psychology, Social Work, Business, or a related field Minimum 2 years of experience in practice management, healthcare operations, or provider support Demonstrated ability to manage people — including holding others accountable while maintaining trust and psychological safety High emotional intelligence and communication skills; able to coach with empathy while ensuring standards are met Strong time management and operational thinking; highly organized and comfortable with spreadsheets, dashboards, and process optimization Familiarity with EHR systems, provider schedules, billing cycles, and healthcare compliance standards Experience working in a fast-paced, remote, or tech-enabled environment Preferred Qualifications Prior experience supporting behavioral health clinicians, especially in virtual or school-based models Familiarity with grant-funded programs, Medicaid/MCO documentation, or clinical residency programs Comfort leading teams in a remote setting using tools like Zoom, Slack, Google Workspace, and shared dashboards Bilingual (Spanish/English) is a plus This is a fully remote role with some flexibility needed for team meetings across Eastern time zones Why Backpack Fully remote work with flexible scheduling Mission-driven team focused on youth and family behavioral health Collaborative, growth-focused environment Rapidly expanding organization with advancement opportunities