Veterinary Hospital Manager (Director) Position Available In Durham, North Carolina

Veterinary Hospital Manager (Director)
Durham, North Carolina
Hospital Manager
22390 Southpoint Animal Hospital is located in South Durham, NC near Southpoint Mall. Our 5 veterinarians, along with a highly skilled team of nurses, technicians, and client care advocates, have proudly practiced the highest level of medicine while also providing excellent customer care for the last 14 years. We are a primary veterinary care facility that strives to deliver quality wellness and preventive care, progressive medical care, soft-tissue and orthopedic surgery, comprehensive dental procedures, laser therapy and diagnostic ultrasound. Our caring, supportive, loyal staff has a stellar reputation, and it shows with our 4.9 stars on Google reviews and our continuous achievement of Best of Durham and Best of Triangle 11 times. Our beautiful hospital offers 7 exam rooms (1 dedicated to felines), a large treatment area, separate surgical and dental suites, digital whole body and dental radiography, ultrasound and therapeutic cold laser, in-house IDEXX and pharmacy, and a separate glass-walled ICU. Each patient and their parents are treated as individuals with unique needs and desires. The patient’s well being, both physical and mental, is our top priority, and we strive to make each visit with us informative, rewarding, and full of happy moments and love – it’s just what we do. We’d love for you to join our amazing and growing team! Seeking a strong, dynamic leader to help drive our amazing team at Southpoint Animal Hospital! Southpoint Animal Hospital has proudly served pets and their families throughout the Triangle area since its founding. Just minutes from The Streets at Southpoint, our full-service veterinary hospital combines cutting-edge medicine with compassionate, personalized care in a welcoming, modern environment. At Southpoint Animal Hospital, we believe pets are family—and we treat them that way. Our experienced team of veterinarians, technicians, and support staff is committed to delivering exceptional medical care at every life stage, from puppy and kitten wellness to senior pet support. We offer a wide range of services including preventative care, diagnostics, surgery, dentistry, and more, all tailored to meet the unique needs of each patient. Above all, we strive to build lasting relationships with our clients through clear communication, respect, and empathy—ensuring every visit is as stress-free and positive as possible. If you are an exceptional leader with the passion for fostering a culture of collaboration and growth then we would love for you to apply! The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital. The main responsibilities of the Hospital Manager center around business/P&L management, HR functions including hiring/staffing, training, performance management, and instituting/maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment. The primary functions of the Hospital Manager include: Creating and maintaining a healthy and engaged hospital culture that is supportive and strongly focused on collaboration
Successful management of all aspects of people development from training and on boarding to continued career development of our valued teammates
Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
Guiding new teammates through on-boarding, training an creating efficient work-flows and systems to help with success of the team and clinic
Partnership with clients, ensuring a positive experience for them and their pets
Pro-actively addressing client concerns as they arise
Representing the hospital in the community through participation in local events as needed
Meeting and exceeding agreed upon business goals and objectives
Effective P&L management including appropriate management of Cost of Goods and labor
leading by example while promoting a positive work environment

Requirements:

Previous P&L management experience which includes demonstrated success driving results and managing labor costs
Experience with recruiting, interviewing and selecting high quality teammates
Excellent communication skills with demonstrated success tailoring messages to various audiences
Conflict management skills
Experience leading a diverse work force and establishing a positive, “can do” team environment
Experience leading in a customer focused veterinary practice, hospital or retail environment Offering Relocation Assistance!! Salary range between $75,000-$85,000/based on experience
4 day work week Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays)
SVP offers educational assistance for qualified teammates to enroll in

AVMA-CVTEA

accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of “Fastest Growing Companies in America” (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal’s “FastTrack 30” of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021). #FeaturedHMRole