Office Manager Position Available In Watauga, North Carolina

Office Manager
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Please see Special Instructions for more details.
Please attach the required documents:
Cover Letter
Resume
List a minimum of 3 professional references in the application
Posting Details Work experience orcation that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience andcation on the application to ensure that you receive the appropriate credit toward qualification for this position. Position Summary Information Classification Title Administrative Support Specialist (Lead in Acad Dept or Admin with Budget Function)
Working Title Office Manager
Location Boone, NC
Job Category 6
Position Number 090281
Department

Access & Opportunity:

Disability Resources – 620000
Minimum Qualifications Graduation from high school and one year of related office experience; or an equivalentbination ofcation and experience.

Special Note:

This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples ofpetencies are typical of the majority of positions, but may not be applicable to all positions.
Diplomas or degrees must be received from appropriately accredited institutions. License/Certification Required Essential Job Functions This position servesas the central administrator for client file management and primary contact for individuals initially connecting with the office, requesting amodations, or for general inquiries. This position also serves as the office manager of office administration, file creation & management, departmental budgets, office database, processes, etc. Acts as primary office contact for the office (ie., in person, electronic, and phone) by responding professionally and accurately to inquiries (verbal or written) providing information regarding disability law, individual status with the office, office processes, referrals, or with University-related resources, processes, and policies.
Oversight of administrative support to office staff through workflow coordination, scling appointments, projects, etc.
Overall, office management of departmental budget, payroll timesheet submission of student staff, contractual and purchase processes, travel requests, P-card, reimbursements, etc.
Creates, maintains andanizes client files and records in accordance with state and federal regulations.
Oversight of office analytics, tracking, and reporting.
Serves as the central administrator of client file management and processes requests for amodations and confidential medical documentation.
Assists office staff in the coordination/implementation of approved amodations. Knowledge, Skills, & Abilities Required for this

Position Knowledge of:

Office management including the handling of confidential documents
Computer programs and systems to quickly address and meet business needs Skills required:
Effectivemunication strategies (verbal, written, and interpersonal) to meet constituents’ needs
Exceptionallyanized and detail-oriented
Leveraging resources to quickly access and disseminate University policies
Strong customer service skills Abilities needed:
Capacity to quickly address and shift between time-sensitive matters
Ability to work well independently and as part of a team
Adaptability in a high-volume environment withpeting deadlines
Exhibit patience when connecting customers and stakeholders to appropriate resources while simultaneously managing large workloads Preferred Qualifications experience working at a university and knowledge of policies and prores relevant to the position
experience working with confidential information and/orpliance area
Three or more years of related office experience
Experience with Microsoft Office, Database management, Procurement Card credit card program, Banner programs, AIM, YoMart, and Degree Works
Demonstrated ability to work in a high-volume environment withpeting deadlines Type of Position Permanent Full-Time
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Scle/Hours Mon-Fri, 8:00am -5:00pm Number of Hours Per Week 40
Number of Months Per Year 12
Mandatory Staff No
Physical Demands of Position To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable amodations may be made to enable qualified individuals with disabilities to perform essential job functions. Overall Competency Level Advanced
Salary Grade Equivalency GN08
Salary Range Anticipated Hiring Range $43,542-$45,000
Required Functional Competencies to Successfully Perform Job Duties.

Information/Records Administration:

Performs research, data collection and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems. Applies an in-depth knowledge of a variety ofplex processes and prores. Demonstrates acceptable interpretations and applications of the archival prores and tenure and promotion policies and prores. Demonstrates acceptable interpretations and applications of the Resource Manual, University Policies and Prores, Faculty Search requirements.

Budgeting:

Exercises responsibility for administering the budget, which includes making rmendations regarding the use and distribution of funds. In conjunction with the administrator, advises subordinate units on fiscal matters such as budget planning, budget analysis, and funding sources. Manages the overall budget for the administrator by reporting expenditures and allocation of funds and sources on a regular basis. Interprets and applies all aspects of the P-card purchasing policies and prores as well as special funds accounting for grants along with university policies and prores of purchasing.

Communication:

Interprets guidelines, answers inquiries and advises others regarding processes, services, and operations as applied to pertinent situations. Scles and coordinates appointments, meetings and events. Serves as the main contact person for the department and assists with all inquiries. Ability to advise and consult with clients to ensure accuracy of themunication and understanding of the message. Process documents for the department following office prores. Composes andanizes ideas logically, works in multiple formats such as letters, memos, reports, and can change/adjust style to meet the needs of the program. Ability to advise and consult with clients to ensure accuracy of themunication and understanding of the message
Pay will bemensurate with applicantpetencies, budget, equity and market considerations. Posting Details Information Posting Date 04/10/2025
Closing Date 05/04/2025
Competency Level Statement Management will only consider applicants who meet the requiredpetencies.
Special Instructions to Applicants Please attach the required documents:
Cover Letter
Resume
List a minimum of 3 professional references in the application Search Chair Name Ellen Bunn
Search Chair Email bunnekappstate
Applicant Pool Preference External (Post on the Web)
Departmental Information Quick Link appstate.peopleadmin/postings/50465
Posting Number 201502856P