[Apply Now] Licensed Optical Manager Full Time Position Available In Hudson, New Jersey

Job Description:

Join our team of more than 34,000 team members, supporting ourmembers and communities in our Club Support Center, 235 clubs andeight distribution centers. BJ’s Wholesale Club offers acollaborative and inclusive environment where all team members canlearn, grow and be their authentic selves. Together, we’recommitted to providing outstanding service and convenience to ourmembers, helping them save on the products and services they needfor their families and homes. The Benefits of working at BJ’s

• BJ’s pays weekly
• Eligible for free BJ’s Inner Circle andSupplemental membership(s)
• Generous time off programs to supportbusy lifestyles
• o Vacation, Personal, Holiday, Sick, BereavementLeave, Jury Duty
• Benefit plans for your changing needs
• o Threemedical plans, Health Savings Account (HSA), two dental plans,vision plan, flexible spending
• 401(k) plan with company match(must be at least 18 years old)
• eligibility requirements vary byposition medical plans vary by location Job Summary Responsible forperforming all the duties required of an optician, in addition tomanagerial duties.

This position is responsible for managing,teaching, and coaching the optical team members, interacting withMembers, confirming appointments, and department upkeep. TheOptical Manager serves as the liaison between our members and thelab to ensure that orders are processed timely. The pay rangeadvertised for this position does not include additionalcompensation paid out through our Manager Bonus and spiff programs.

Leadership:

• Exhibit strategic thinking and sound decision-makingthorough knowledge and utilization of business data.
• Lead throughchange. Model leadership competencies, build credibility and act asa champion for business growth.
• Communicate effectively. Providethe information teams require to be successful.
• Build highperforming teams by creating a culture of collaboration. Providehonest and timely direction, follow up and feedback that will drivebusiness results and support team member engagement.
• Deliverresults.

Execute business expectations within expected timeframesby setting clear expectations, utilizing follow up andaccountability.

Team Members:

• Teach, coach and lead through theclub level training process. Support team member engagement withinall areas of responsibility to enable the application of policies,procedures, and compliance.
• Drive a culture of development,strategic thinking and acting, ethical decision making andengagement. Lead with the team member and member in mind to addressall concerns and to escalate any concerns, as appropriate.
• Ensurea safe and positive environment and experience for the teammembers.
• Embrace inclusion and diversity, by working togetherwith collaboration and respect.

Acknowledge team member success,work as a team to achieve goals, identify and retain top talent.

Members:

• Guarantee service excellence through all points ofcontact.
• Set service standard expectations for all team members.

Provide team support and empowerment to resolve every memberconcern.

• Ensure a safe and positive environment and experiencefor the members.
• Daily commitment to GOLD Member Standards
• Greet, Anticipate, Appreciate (GAA)

• Fast, Friendly Full, Fresh,Clean Club Standards:

  Lead teams to deliver GOLD club standardsdaily.

• Define and model GOLD
• Grand opening look daily.
• Allitems stocked and planograms executed.
• Maintain visible accuratesignage.
• Clean and organized, inside and out. Know Your Business
• Acquire a deep knowledge of key metrics and reporting for totalclub and department performance.
• Drive performance andprofitability by using reporting to identify trends and areas ofopportunity.
• Have the foresight to see a breakdown in process andcorrect it before it negatively impacts club performance metrics.
• Communicate a simple message to your team on the connection betweenconsistent operational performance and achieving club financialtargets. Major Tasks, Responsibilities, and Key Accountabilities
• Provides a high level of Member service, including answering allincoming calls, scheduling patients for eye exams, being open andhonest in communication and maintaining a friendly, pleasantdemeanor with Members at all times.
• Provides support to Membersin making eyeglass adjustments, taking measurements, readingprescriptions on the lensometer, timely notification of productreadiness, proper handling of all money related transaction, andcompleting paperwork necessary to place and process orders.
• Manages Optical department team members and ensures all teammembers diligently engage in person and over the phone withMembers.
• This position will have access to patient informationtherefore a high degree of discretion and adhering to all privacyand confidential/propriety company policies and procedures isrequired (i. e. Health Insurance Portability and AccountabilityAct, known as HIPAA).
• Manages all sales opening and closingprocedures at the end of the shift. Must ensure that accurate fundsare collected, and payments are made at the point of service.
• Strives to deliver sales and metric goals by educating patients onthe benefits of available products, and by recommending those thatwill improve their visual needs.
• Spends downtime engaging withmembers in front of Optical.
• Communicates and follows up withClub Manager and Regional Optical Manager regarding departmentperformance, maintenance situations, team member’s performance, anddoctor relations.
• Ensure workstation/Optical department is alwaysmaintained and clean.
• Supervises all team members in the Opticaldepartment and is responsible for training, separations,recommendation for promotions, and coaching.
• Maintains all clubpolicies and procedures.
• Performs other duties as assigned.
• Regular, predictable, full attendance is an essential function ofthis job. Qualifications
• Must be licensed to work as an opticianwithin the State and keep license up to date and active.
• Knowledge of optical products and business practices preferred.
• High school diploma, college degree, and/or big box wholesale,retail, optical, and/or management experience is preferred.
• Demonstrated leadership capabilities, includingmanaging/supervising cross-functional teams, training team members,and driving and communicating results.
• Strong interpersonalskills, customer service skills, organizational skills and anattention to detail required.
• Open shift availability required.
• At least 18 years of age. Environmental Job Conditions
• Most ofthe time is spent moving about frequently on hard surfaces. Theremay be a need to occasionally position oneself to examine or scanmerchandise, including bending, handling, pulling, reaching, and/orstooping.
• Frequently requires lifting objects up to 20 pounds.

May require lifting and moving heavy and/or awkward objects morethan 20 pounds with assistance.

• Located in a comfortable indoorarea with frequent exposure to temperature extremes and loudnoises. There may be occasional exposure to cleaning agents.
• Requires the use of Optical hand tools to adjust and repairMembers’ eyeglasses, which includes the insertion and removal ofnose pads and small screws.

In accordance with the Pay Transparencyrequirements, the following represents a good faith estimate of thecompensation range for this position. At BJ’s Wholesale Club, wecarefully consider a wide range of non-discriminatory factors whendetermining salary. Actual salaries will vary depending on factorsincluding but not limited to location, education, experience, andqualifications. The pay range for this position is starting from$35.00.