Experienced Insurance Specialist/Front Desk Star Position Available In Charleston, South Carolina
Tallo's Job Summary: Join North Rivers Dental as an experienced Insurance Specialist/Front Desk Star, where your role will involve providing exceptional customer service, managing front office operations efficiently, and collaborating with dental staff. This full-time position offers a pay range of $20.00 - $25.00 per hour, with benefits including 401(k) matching and paid time off. Work location is in person at our North Charleston, SC office.
Job Description
Experienced Insurance Specialist/Front Desk Star North Rivers Dental 7842 Rivers Ave, North Charleston, SC 29406 Job Overview We are seeking a dedicated and organized Insurance/front desk star to join our team. This role is crucial in providing exceptional customer service and managing the front office operations efficiently. The ideal candidate will possess strong communication skills, a keen attention to detail, and a solid understanding of dental terminology and office procedures, particularly in a dental office setting. Duties Greet patients and visitors warmly, ensuring a positive first impression. Manage appointment scheduling and confirmations, ensuring efficient use of time slots. Maintain accurate dental records and patient files, adhering to confidentiality standards. Verify insurance information and assist with insurance verification processes, posting and claims processing. Process patient intake forms and ensure all necessary documentation is completed. Utilize dental coding knowledge for accurate record keeping. Answer phone calls promptly, addressing inquiries or directing calls as needed. Assist with billing inquiries and provide support for payment processing. Collaborate with dental staff to ensure seamless patient flow within the office. Maintain cleanliness and organization of the front desk area. Qualifications Previous experience in a dental office setting is required. Proficiency in dental terminology . Strong organizational skills with the ability to multitask effectively. Excellent verbal and written communication skills. Familiarity with insurance verification processes is required. Ability to handle sensitive information with discretion and professionalism. A proactive attitude towards problem-solving and customer service excellence. High school diploma or equivalent Join our team as an Insurance/front desk where your contributions will help create a welcoming environment for our patients while ensuring smooth operational processes.
Job Type:
Full-time Pay:
$20.00 – $25.00 per hour Expected hours: 30 per week
Benefits:
401(k) 401(k) matching Paid time off
Schedule:
Monday to
Friday Work Location:
In person
