Advanced Office Clerk Position Available In Bossier, Louisiana

Advanced Office Clerk Health Partners Management Group, Inc. – 2.9 Barksdale AFB, LA Job Details Full-time $17.20 an hour 11 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications RHIA Customer service Writing skills Medical office experience BLS Certification English Mid-level RHIT Medical scheduling High school diploma or GED Typing Appointment scheduling 1 year Phone etiquette JCAHO Grammar Experience Medical terminology Communication skills Full Job Description

COMPANY OVERVIEW

Health Partners Management Group, Inc (HPMG) is a government contracting company in Poplar Bluff, Missouri. HPMG currently has a contract with the Federal Government at Barksdale AFB. You would be a W-2 employee for HPMG and NOT a government employee.

SUMMARY:

Provides clerical/administrative support. Schedules appointments in Composite Health Care Systems (CHCS/AHLTA) or

MHS GENESIS

for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF. Serves as a medical records technician to process and maintain inpatient, outpatient or ambulatory procedure unit medical records. Required to compile or extract medical records data to ensure compliance with regulatory requirements.

EDUCATION/CERTIFICATION

High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required.

EXPERIENCE

At least one year in medical office scheduling, in an office setting, or at least one year in relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.

MANDATORY KNOWLEDGE AND SKILLS

A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required. General medical ethics, telephone etiquette, and excellent communication and customer service skills. English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material. Ability to communicate effectively, both orally and in writing General office administrative and clerical skills to perform receptionist duties and answer telephones. Ability to use standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automations systems, to perform a substantial range of medical record maintenance support. General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.

PERFORMANCE OUTCOMES

Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using government computer systems and standard protocols and procedures. Validates basic CHCS patient demographic information prior to booking appointment for patients. Make required updates. Maintains accurate and up-to-date patient schedules and logs. Utilized government computer system tools and standard protocols and procedures (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing. Call patients as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF. Obtains updates and files medical records. Obtains documentation as requested by healthcare providers (test results or documentation not yet filed in records). Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. Initiates and locates patient medical records. Maintains medical records in accordance with prescribed directives. Conducts daily pull, delivery, and retrieval of patient records. Ensures arrival of medical records prior to appointment(s). Prepares reports regarding record statistics as necessary. Participates in records review as part of the facility’s quality assurance program and in accordance with accreditation standards. Retires medical records in accordance with regulatory procedures and guidelines.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

The work can be sedentary. However, there may be some physical demands. Requirements include walking, standing, sitting or bending. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of step ladders to retrieve and file medical records.

BENEFITS

Paid time off Sick time Eleven (11) paid holidays $20,000 company paid life insurance policy Medical insurance (employee only coverage) Dental, vision and additional life insurance (all optional) Retirement plan Critical illness and accident policies (provided through section 125 tax credits for qualifying employees) If you’re ready to contribute your skills to a dedicated team focused on enhancing healthcare services, we invite you to apply today at Health Partners Management Group, Inc.

Job Type:

Full-time Pay:

$17.20 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday No nights No weekends

Education:

High school or equivalent (Required)

Experience:

medical appointment scheduling: 1 year (Required) Ability to

Commute:

Barksdale

AFB, LA 71110

(Required)

Work Location:

In person