Lead ROI Medical Records Specialist – Remote Position Available In Kennebec, Maine

Lead ROI Medical Records Specialist•Remote at Sharecare in

Augusta, Maine, United States Job Description Job Description:

Job Description:

Sharecare is the leading digital health company that helps people•no matter where they are in their health journey•unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit?www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring?accuracy and providing customers with the highest quality product and customer service. Associate must?at all times?safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the?patient’s medical information and that all releases of information are in compliance with the request, authorization,?company policy and HIPAA regulations. As an ROI Specialist Lead, you will continually perform at a high quality and?productivity level. You will interact regularly with Management and keep them informed of any concerns or issues?regarding quality, connectivity, client concerns etc., that may inhibit Sharecare HDS performance or service expectations?for customers.?

Essential Functions:

? + Completes release of information requests including retrieving patient’s medical chart and returning chart,?scanning medical record accurately and correctly and transmitting daily, according to requests, established?procedures, and established standards of quality and productivity.? + Date stamps all requests and highlights pertinent data to facilitate processing.? + Validates requests and authorizations for release of medical information according to established procedures.? + Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.? + Maintains equipment in excellent operating condition (inside and out).? + Provides excellent customer service by being attentive and respectful; insures understanding of customer?request and follows-through as promised; and being proactive in identifying client concerns,