ROI Medical Records Specialist – Remote Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The ROI Medical Records Specialist - Remote position involves providing support for Release of Information requests at client sites, handling medical record requests, answering phone calls, and logging information into databases. Required skills include computer proficiency, data entry experience, and strong communication skills. A high school diploma/GED is required, with prior experience in Release of Information being a plus. This is a fully remote position with MRO, offering a supportive work environment.
Job Description
Post
ROI Medical Records Specialist – Remote
Job Category:
Medical Administrative
Requisition Number:
ROIME004994
Posting Details
Posted:
May 16, 2025
Full-Time
Remote
Locations
Showing 1 location
Remote – Southeast
Job Details
Description
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests•
This is a fully remote position.
TASKS AND RESPONSIBILITIES
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|
EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
•This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position.
