Healthcare Help Desk Position Available In Madison, Mississippi

Healthcare Help Desk Intilify INC Ridgeland, MS Job Details Contract $25 an hour 15 hours ago Qualifications High school diploma or GED Database management 1 year Entry level Help desk

Full Job Description Title:

Healthcare Help Desk Location:

222 Marketridge Drive, Ridgeland, MS 39157

Duration:

12 Months contract

Job Description:

Description of the job functions the contractor will be expected to perform.

• Acquire knowledge of the new vital records database management system.
• Answer incoming calls, online and email requests for assistance with the vital records database management system.
• Provide additional training support to hospitals, funeral homes, Coroners offices, hospitals, hospices and nursing homes on how to use the vital records database management system.
• Provide technical support to the Vital Records staff related to the vital records system, data modernization and interoperability projects.
• Support development and maintenance of enhanced Vital Records business processes and data transfer to state and federal partners.

Required Skills/Experience:

• Capacity to assist external and internal stakeholders to learn and use the new vital records data management system.
• Ability to effectively communicate with coworkers involved in the collection, management and development of agency data resources in order to advance the agency’s data modernization goals. Preferred/Not Required
• Experience working with or for government entities on data and/or IT-related projects.
• Experience working with Vital Records.

Job Type:

Contract Pay:

$25.00 per hour

Schedule:

8 hour shift Day shift Monday to Friday Application Question(s): Are you comfortable working with 12 months?

Education:

High school or equivalent (Preferred)

Experience:

Help desk: 1 year (Required)

EHR :

1 year (Required)

Work Location:

In person