Registrations Supplements Specialist Position Available In Wake, North Carolina

Registrations Supplements Specialist State of North Carolina – Dept of Health and Human Services – 2.0 Wake County, NC Job Details Full-time $39,671 – $69,426 a year 22 hours ago Benefits Paid parental leave Health insurance Parental leave Retirement plan Qualifications Mid-level Administrative experience High school diploma or GED 4 years Full Job Description Description of Work This position serves as a Registration Specialist for the Registrations Unit. The Registrations Unit is responsible for the registration of all vital records received from the 100 counties in North Carolina. The Registration employees manually review records, demographically code, systematically arrange and organize records, and officially register (manually assign state file numbers) an average of 85,000 deaths, 65,000 marriages, and 40,000 divorces (all nonautomated certificates); and register approximately 130,000 births via a statewide automated system. All Registration staff members are cross-trained in the continual and efficient processing of mail-in death, marriage and divorce registrations, automated birth and death registration, and/or entering cause of death details utilizing the NCDAVE system in order to obtain accurate and timely registrations of deaths, fetal deaths, marriages, divorces, and births reported in the State. He/she must complete accurate automated and manual demographic coding and cause of death entries of certificates for statistical and health research. Additionally, the individual must help train other branch staff. The proper and accurate coding of vital records is required in order to obtain accurate health and safety data that can be used by public health officials to intervene in a timely manner to reduce infant mortality, child abuse, and the spread of contagious diseases. The work of this individual ultimately helps determine the security, efficiency, validity, accuracy, legality, and timeliness of the branch’s registration program. Consequently, he/she plays a major role in maintaining the integrity and advancement of this state’s vital records program. The primary responsibility of the Supplement Specialist is to oversee the accurate management of death and birth records within a governmental or administrative context. A key aspect of the role involves monitoring and reviewing the supplemental queue, where the specialist meticulously assesses updated causes of death and changes made by doctors or medical examiners. The staff member makes timely decisions to approve or decline these updates based on established protocols, ensuring data integrity and compliance with regulatory standards. Additionally, the specialist plays a crucial role in ensuring the accuracy and efficiency of our records management system. This includes converting paper death records into the electronic death registration system, NCDAVE, with meticulous attention to detail. By registering electronic deaths and births through NCDAVE, supplement specialist will uphold the integrity of our database, ensuring all entries are complete and adhere to legal requirements. Another significant aspect of the role is maintaining effective communication with our business partners. The specialist must provide written and verbal follow-up regarding unregistered births and death, ensuring all stakeholders are informed of registration statuses and addressing any outstanding issues promptly. The staff member must identify and address data quality issues within submitted records, working diligently to uphold the accuracy and reliability of our database. The supplement specialist must work with the resolving customer inquiries through Microsoft Dynamics created by the help desk and call center. In managing physical records, the specialist must organize and batch records by county and date of event, ensuring easy accessibility and retrieval. I am also responsible for handling inbound and outbound calls related to inquiries for death, birth, and fetal registration, providing accurate information and assistance to callers as needed. The specialist must manage incoming mail, sorting, date stamping, and distributing it efficiently within our business operations. I also handle returned mail, logging and storing it appropriately for further action or reference. The supplement specialist is responsible for following up with staff of the NC Office of the Chief Medical Examiner to resolve inquires that come from the general public. The purpose of the North Carolina Office of Vital Records (NCOVR) Branch is to administer the North Carolina vital records program mandated by G.S. 130A, ensuring that every birth, death, fetal death, marriage, and divorce is properly recorded and maintained for the purposes of certification and health research. The Branch provides copies of vital records and vital record data to the public and to researchers in compliance with pertinent laws concerning access and fees. The Branch prepares and transmits accurate vital event data to national, state, and local health officials for vital statistics tracking and research activities Furthermore, the Branch prepares new certificates for adoptees, participants in the Federal Witness Protection Program, and other special registrants, and routinely amends other certificates. Finally, the branch actively assists state and national public health, law enforcement, and child support enforcement programs in their efforts to improve public health and safety, apprehend felons, and facilitate child support. NCOVR is an integral part of the State Center for Health Statistics (SCHS) and directly participates in its purpose of collecting and disseminating health data and providing statistical and epidemiologic support to the Department of Health and Human Services and other users of public health information. About the

NC Division of Public Health:

The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for benefits:

https://oshr.nc.gov/state-employee-resources/benefits. For more information about

DHHS:

https://www.ncdhhs.gov/ Knowledge, Skills and Abilities / Competencies Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed “eligible” for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Experience with confidential records. Working knowledge of vital records. Experience with handling certificates such as for deaths, fetal deaths, marriages, divorces, or births. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

See https:

//oshr.nc.gov/experience-guide for details. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; OR Equivalent combination of education and experience. Supplemental and Contact Information

DHHS CONTACT INFORMATION

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE:

Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at .. For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.

NOTE:

For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.