Medical Receptionist Position Available In Jefferson, Alabama
Tallo's Job Summary: The Medical Receptionist position at American Family Care involves patient check-in, insurance verification, billing, and office administration. This role requires a high school diploma, 3 years of medical office experience, and proficiency in Microsoft Office. The job offers a 3-to-4-day work week with alternating weekends. American Family Care is the leading provider of urgent care and accessible primary care with a focus on patient-centric healthcare.
Job Description
Job Description:
Seeking Talent for our Team of Medical Receptionists (InsuranceVerification)! The Medical Receptionist at American Family Care serves as theinitial point of contact for patients and visitors, ensuring asmooth and efficient front desk operation. This role is responsiblefor patient registration, insurance verification, medical recordmanagement, billing, and payment collection. The MedicalReceptionist plays a vital role in maintaining the flow ofadministrative tasks while delivering exceptional customer service.
This role will have a 3-to-4-day work week and alternatingweekends. Essential Duties and Responsibilities
Patient Check-in:
Greet patients upon arrival, verify insuranceinformation, ensure all web check-in procedures are followed
Phone & Appointment Management:
Answers phone calls to the clinicand provides information or refers questions to others asneeded.
Patient Registration:
Accurately collect and update patientdemographics, medical history, and insurance details.
Insurance Verification:
Verify patient insurance coverage.
Confirm eligibility, deductibles, and co-pays through practicemanagement system or direct provider communication. Resolvediscrepancies prior to patients visit.
Billing & Payments:
Process patient payments, manage outstandingbalances, and coordinate with insurance providers. Ensure accurateentry of charges, collect co-pays and outstanding balances at thetime of service, and provide patients with payment plan options asneeded.
Medical Records Management:
Maintain, file, and retrieve patientrecords while ensuring accuracy, confidentiality, and compliancewith HIPAA regulations.
Office Administration:
Maintain reception area cleanliness,manage office supplies, and perform basic clerical duties.
Cash Collection & Financial Reporting:
Complete daily balancechecklists, reconcile all forms of payment, and prepare end of daybalance sheets. Ensure cash, check, and credit card payments areaccurately recorded and securely stored. Prepare and drop depositsinto the safe.
Clinic Operations:
Assist in opening and closing procedures,ensuring all systems are operational and ready for patients.
Follow-Up Coordination:
Assist patients with scheduling follow-upappointments and fulfilling medical documentation requests asneeded.
Other Duties:
Perform additional administrative and operationaltasks as assigned to ensure smooth clinic function.
- Regular attendance to ensure efficient clinic operations.
- Other duties and responsibilities as assigned.
Qualifications Education & Experience:
- High school diploma or equivalent required.
- Associate degree or certification in Office/MedicalAdministration preferred.
- Minimum 3 years of experience in a medical office settingrequired.
- Strong understanding of health insurance processes is highlydesirable.
Required Skills:
- Strong customer service and communication skills.
- Proficiency in Microsoft Office and electronic medical records(EMR) systems.
- Exceptional organizational and multitasking abilities.
- Attention to detail and ability to maintain confidentiality incompliance with HIPAA regulations.
Physical Demands/Work Environment Office environment. Standing for extended periods of time. Sittingand keyboarding for extended periods of time. Reaching and stooping for files. Highattention to detail and ability to focus. Potential exposure topotentially infectious material and chemicals.
PS:
It’s All About You! American Family Care has pioneered the concept of convenient,patient-centric healthcare. Today, with more than 250 clinics and800 in-network physicians caring for over 6 million patients ayear, AFC is the nation’s leading provider of urgent care,accessible primary care, and occupational medicine. Ranked by Inc.magazine as one of the fastest-growing companies in the U.S., AFC’sstated mission is to provide the best healthcare possible, in akind and caring environment, while respecting the rights of allpatients, in an economical manner, at times and locationsconvenient to the patient. If you are looking for an opportunity where you can make adifference in the lives of others, join us on our mission. Weinvite you to grow with us and experience for yourself thesatisfying and fulfilling work that the healthcare industryprovides. Please note that a position may be for a company-owned or franchiselocation. Each franchise-owned and operated location recruits,hires, trains, and manages their own employees, sets their ownemployment policies and procedures, and provides compensation andbenefits determined by that franchise owner. Company-ownedlocations provide a comprehensive benefits package includingmedical, dental, vision, disability, life insurance, matching401(k), and more. We are an Equal Opportunity Employer.
