Appointment Scheduler Position Available In Western Connecticut Planning Region, Connecticut

Appointment Scheduler Women’s Health Connecticut/ Women’s Healthcare of New England 761 Main Avenue, Norwalk, CT 06851 Women’s Health Connecticut is seeking to hire a Full-time, Appointment Scheduler in Norwalk, CT!

Position :

Appointment Scheduler Location :

Women’s Healthcare of New England Address :

761 Main Avenue. Norwalk, CT 06851

Employment Type :

Full-time, 40 hours per week

Schedule :

Monday

• Thursday, 8:00am
• 5:00p, Friday 8:00am
• 4:00pm Reports to :

Practice Manager Position Summary:

The Appointment Scheduler accurately records patient information, prevent double-bookings, and route patient calls to the correct department or individual. The Appointment Scheduler position requires close attention to detail, impeccable phone etiquette, and working knowledge of common medical terminology. The Appointment Scheduler will also be cross-trained to support the Front Desk Receptionists with check-in, scheduling and additional duties as needed.

Essential duties and responsibilities:

Promptly and professionally answer telephone calls, route calls appropriately, or redirect as needed. Greet patients and visitors while providing assistance in a pleasant and friendly manner. Direct to the appropriate greeting areas. Screen visitors for solicitation. Schedule patient appointments accurately according to guidelines as well as policy and procedures. Maintain follow up and wait lists as appropriate. Completes assigned tasks in a timely and thorough manner. Cross trained on Front Desk Receptionist duties Review collection balances for leadership Other duties as assigned.

Skills/qualifications:

Required:

1 year of working experience in a medical office/environment.

Required:

2-3 years of experience as a phone receptionist. Call Center experience is a plus! Strong customer service skills. Comfortability with multi-tasking with close attention to detail. Friendly, outgoing, team-player attitude. Comfortable with learning new software systems. Qualified candidates are encouraged to apply to learn more about all the position has to offer! The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person