Medical Receptionist/Customer Service Specialist Position Available In Broward, Florida
Tallo's Job Summary: The Medical Receptionist/Customer Service Specialist position at Palm Medical Centers in Parkland, FL involves delivering excellent patient service, answering phones, verifying insurance, scheduling appointments, and maintaining a professional appearance. The full-time job offers a salary of $15.00 - $17.50 per hour, with benefits including 401(k), health insurance, and paid time off. Experience level required is 3 years.
Job Description
Medical Receptionist/Customer Service Specialist 2.3 2.3 out of 5 stars Parkland, FL 33073
Duties & Responsibilities:
Deliver excellent patient service. Answer telephone promptly and direct calls accordingly. Ability to retrieve phone messages and transfer calls as necessary. Verify patient insurance. Ability to retrieve all correspondence from all mailboxes and distribute accordingly. Ability to prioritize the centers business needs and flexibility to assist other areas as needed. Responsible for scheduling appointments, checking-in/out patients, and obtaining accurate patient information. Greet patients and visitors in a courteous/professional manner. Notify appropriate personnel of visitor arrival and directs visitor to correct area. Perform clerical functions. Maintain/update directory of all employees in the center. Notify the transportation dispatcher when patients are ready for pick up. Maintain professional conduct and appearance at all times. Ensure waiting and reception areas are kept clean and tidy. Perform other duties and projects as assigned. Flexibility to commute to other centers.
Required Skills, Experience and Education:
Exceptional customer service and phone etiquette Ability to use computers to enter information Excellent written and verbal communication skills Attention to detail Ability to connect with patients and make them feel comfortable Patience and presence of mind
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer May require prolonged period of standing, walking and bending Ability to move/lift up to 20 pounds at times
Job Type :
Full-time Salary :
$15.00 – $17.50 per hour (negotiable based on experience)
Benefits :
401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Schedule :
8 hour shift Monday to
Friday Job Type:
Full-time Salary:
$15.00 – $17.50 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level: 3 years
Shift:
Day shift Weekly day range: Monday to Friday Work setting:
In-person Experience:
Computer skills: 1 year (Required) Medical receptionist: 1 year (Required) Customer service: 2 years (Required) Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time. wkIsF4MMAk