Medical Receptionist/Front Desk Position Available In Broward, Florida

Medical Receptionist/Front Desk Florida Sinus & Snoring Specialists,LLC 1301 East Broward Boulevard, Fort Lauderdale, FL 33301 Job description ENT practice with 1 physician, 4 physician assistants and two locations (Plantation & Fort Lauderdale) looking for a full time bilingual (English & Spanish) patient representative with medical office experience that is outgoing, personable, friendly, organized, has excellent customer service skills, a team player and dedicated to quality patient care. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. Patient Representative will be responsible for: Greet patients warmly upon arrival. Check patients in and out for appointments. Answer incoming calls promptly and professionally. Route calls to the appropriate department or staff member. Provide necessary forms and assist with their completion. Obtaining referrals & authorizations Verify insurance coverage and eligibility before appointments. Collect co-pays, deductibles, co-insurance, surgical fees and any outstanding balances at check-in or check-out. Contacting patients about benefits & financial responsibility. Creating patient financial quotes and estimates Accurately enter and update patient information in the EMR/EHR. Scan and upload documents such as referrals, ID, and insurance cards. Schedule, reschedule, and confirm patient appointments. Follow up on no-shows and cancellations. Charge entry Maintain a clean and organized front desk and waiting area. Monitor and restock front desk supplies as needed. Any other duties as assigned Skills Greeting patients/clients warmly Answering questions professionally Resolving complaints or concerns with empathy Clear verbal and written communication Active listening Proper phone etiquette Answering phones while checking in patients Scheduling appointments while handling walk-ins Managing multiple conversations and tasks simultaneously Punctuality Consistent attendance Office hours :

Monday:

8:30am to 5:00pm

Tue, Wed & Thurs:

8:00am to 4:30pm

Friday:

7:30am to 4:00pm With the exception of surgery days, front desk alternates and will arrive at 6:15/6:30 1/2 hour lunch daily

Benefits:

Medical effective 1st of the month after 90 days of employment Dental effective 1st of the month after 90 days of employment Vision effective 1st of the month after 90 days of employment 401(K) Effective 1st of the month after 1 year of full time employment 6 paid holiday effective immediately PTO time earned per pay period

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance Paid time off Holidays Join our dedicated team where you can make a meaningful impact on patient care while developing your skills in a supportive environment!

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Experience:

Medical office: 2 years (Required)

Language:

English & Spanish (Required) Ability to

Commute:

Fort Lauderdale, FL 33301 (Required)

Work Location:

In person