Front Desk Coordinator, Physicians Practice, Full-time Position Available In Duval, Florida
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Job Description
Front Desk Coordinator, Physicians Practice, Full-time 3.6 3.6 out of 5 stars 3901 University Boulevard South, Jacksonville, FL 32216 Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in a physician practice. Brooks Physician Practice is a multi discipline outpatient facility.
Responsibilities :
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Answering patients’ questions; maintaining the reception area. Greet vendors and accept deliveries. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Collects and posts charges and payments according to protocols, prepares and balances daily financial registers. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Verifying patient insurance eligibility. Submit outgoing referrals/orders submitted by physicians. Monitor and triage incoming faxes Be prompt, reliable, and dependable Excellent Customer Service Able to be flexible and adaptable Have proper phone etiquette. Able to multitask within the office. Performs other related duties as assigned
Qualifications:
High School diploma or equivalent EMR experience Customer service experience Insurance knowledge Previous physician office experience is preferred Medical terminology knowledge preferred
Location:
Brooks Physician Practice at 3901 University Blvd South, Jacksonville, FL 32216
Hours:
Monday – Friday, 8am – 5pm Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs
