Bilingual Front Desk Administrator Position Available In Hillsborough, Florida

Bilingual Front Desk Administrator Peak Performance Health & Wellness Tampa, FL Job Details Part-time | Full-time $18

• $22 an hour 1 day ago Qualifications Bilingual Spanish Insurance verification Sales Customer service HIPAA English Mid-level Administrative experience High school diploma or GED Data entry Front desk Office management Appointment scheduling Telemarketing Medical terminology 2 years Communication skills

Marketing Full Job Description Front Desk Administrator Peak Performance Health and Wellness Start Date:

July 2025 About Peak Performance Health Peak Performance Health and Wellness is a cutting-edge healthcare facility located in Tampa , Florida, specializing in advanced chiropractic care, personal injury treatment, and comprehensive wellness solutions. Under the leadership of Dr. William A. Buhrman, our clinic utilizes state-of-the-art technology including computerized adjustments, spinal decompression therapy, and advanced equipment for traumatic brain injuries. We pride ourselves on delivering exceptional patient outcomes through personalized treatment plans and 21st-century healthcare innovations. Position Overview We are seeking a professional, Spanish Speaking Front Desk Administrator to serve as the welcoming face of our practice. This position combines administrative excellence with sales-oriented patient engagement to ensure optimal patient experience while supporting our clinic’s growth objectives. The ideal candidate will have strong customer service skills, phone sales experience, and the ability to effectively communicate our comprehensive care approach to prospective and current patients.

Key Responsibilities Front Desk Operations:

• Greet patients warmly and professionally upon arrival
• Answer multi-line phone system and direct calls appropriately
• Schedule appointments for consultations, treatments, and diagnostic testing
• Manage daily appointment calendar and coordinate with clinical staff
• Check patients in/out and collect co-payments and fees
• Maintain organized front desk area and patient waiting room

Administrative Duties:

• Verify insurance coverage and process prior authorizations
• Update patient demographics and insurance information
• Scan and file medical documents and correspondence
• Prepare daily schedules and treatment notes for providers
• Maintain patient confidentiality per HIPAA requirements
• Handle patient billing inquiries and payment arrangements

Sales & Patient Engagement:

• Convert incoming inquiry calls into scheduled consultations
• Present treatment options and explain our advanced technology benefits
• Follow up with potential patients who haven’t scheduled appointments
• Support patient retention through excellent service and communication
• Identify opportunities to introduce additional services to existing patients
• Assist with insurance benefit explanations and treatment plan discussions

Spanish Support:

• Provide full administrative and customer service support in both English and Spanish
• Translate for patients during check-in/check-out processes
• Assist Spanish-speaking patients with forms and treatment explanations
• Support clinical staff with patient communication needs

Required Qualifications Essential Requirements:

• fluency in English and Spanish (verbal and written)
• Minimum 2+ years of front desk experience in healthcare setting
• Customer service background with phone sales or marketing experience
• Strong organizational and multitasking abilities
• Proficiency with computer systems and electronic health records
• High school diploma or equivalent required

Preferred Qualifications:

• Experience in chiropractic, physical therapy, or personal injury clinics
• Knowledge of medical terminology and insurance processes
• Previous experience with appointment scheduling systems
• Administrative or office management experience
• Understanding of HIPAA regulations and patient privacy

Key Skills & Attributes Professional Presence:

Polished appearance and demeanor as the first point of contact•

Sales Mindset:

Ability to engage potential patients and convert inquiries to appointments

• Communication:

  Excellent verbal and written skills in both languages

• Attention to

Detail:

Accuracy in scheduling, insurance verification, and data entry•

Technology Skills:

Comfortable learning new software systems and electronic records

• Empathy:

  Understanding and compassion for patients experiencing pain or injury

•

Team Player:

Collaborative approach with clinical and administrative staff•

Reliability:

Punctual attendance and dependable work performance What We Offer

• Competitive hourly wage with performance incentives
• Professional development opportunities in healthcare administration
• Opportunity to work with cutting-edge medical technology
• Supportive, patient-focused work environment
• Cross-training opportunities in various administrative functions Environment
• Healthcare office environment with patient interaction
• Professional dress code required
• Occasional overtime during busy periods
• Collaborative team atmosphere focused on patient care excellence Physical Requirements
• Ability to sit and stand for extended periods
• Clear speech for phone communications and patient interaction
• Ability to lift up to 25 pounds (files, supplies)
• Manual dexterity for computer work and filing
• Professional appearance and demeanor Application Process To apply for this position, please submit: 1.

Resume highlighting administrative and customer service experience 1. Cover letter explaining your interest in healthcare administration and Spanish speaking capabilities 1. Three professional references with contact information

Job Types:

Full-time, Part-time Pay:

$18.00

• $22.00 per hour Expected hours: 20
• 30 per week

Schedule:

4 hour shift 8 hour shift Day shift

Work Location:

In person