Front Desk Specialist – USFTGP RCO Position Available In Hillsborough, Florida
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Job Description
Front Desk Specialist – USFTGP RCO Tampa General Hospital – 3.9 Tampa, FL Job Details Full-time From $31,200 a year 17 hours ago Qualifications High school diploma or GED Epic Entry level Full Job Description Front Desk Specialist – USFTGP RCO – ( 250002HV ) Description This position is responsible for patient check-in and check-out functions utilizing EPIC. Assists patients as they present for scheduled appointments. Verifies patient demographics, collect co-payments, generates and provides receipts, has patients complete and sign all necessary paperwork. Assists physicians and nurses on each floor by processing appropriate paperwork for scheduled appointments. Provide excellent customer service to all of our patients & co-workers.
Qualifications Required:
Education Degree High School Diploma or Equivalent Work Experience and Additional Information Key Accountabilities Proactively screens patients with scheduled appointments to assess need of any pre-certifications, authorizations/referral and educate patients of financial policies and procedures Manages the front desk which may include checking in patients, verifying demographics, collecting co-payments, generating and providing receipts, and having patients complete and sign all necessary paperwork to allow for a patient to be properly seen and billed for visit Answers, screens and routes phone calls from physicians, nurses, administrative staff, internal and external ancillary support areas, departments, hospitals and academic offices and others for efficient and timely communication Completes patient scheduling activities to ensure patients are seen in a timely manner Documents patient information in EPIC to allow for complete communication across the clinical team Reconciles all received payments through billing activities functions and balances and closes cash drawer before the end of the day Maintains overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care
Primary Location :
Tampa Work Locations :
Morsani Surgery Center 13330 USF Laurel Drive MDH 2nd Floor Tampa 33612 Eligible for
Remote Work :
On Site Job :
Office/Administrative/Clerical Organization :
Academic Medical Group Inc Schedule :
Full-time Scheduled Days :
Monday, Tuesday, Wednesday, Thursday, Friday Shift :
Day Job Job Type :
On Site Minimum Salary :
31,200.00
Job Posting :
Jun 19, 2025, 2:30:43 PM
