Full-Time Healthcare Customer Service & Registration %u2013 Medical Front Desk | All Locations Position Available In Lee, Florida

Location:

All locations for full time CSR roles

Department:

LPG, Outpatient Rehab, and Outpatient Registration offices

Work Type:

Full Time Shift:

6:30:00 AM to 7:00:00 PM – Shifts vary depending on location Minimum to

Midpoint Pay Rate:

$15.64 – $18.75 / hour Summary ????

Now Hiring:

Full-Time Customer Service Representative Healthcare or Medical Office Experience Preferred Multiple Locations Flexible Schedules Lee Health is hiring full-time Customer Service Representatives (CSR) to support front office and patient access services across Southwest Florida. If you have experience in a high-volume medical office, clinic, or hospital settingapply today and grow with a top-ranked health system. ????

Pay & Benefits:

Starting pay : $15.64 $18.75/hour Full medical, dental, and vision coverage Up to 5% retirement match Tuition reimbursement after 1 year Paid time off and employee wellness programs Career advancement and training opportunities

Preferred Experience:

Medical office, patient registration, or clinic front desk Familiarity with EMRs and scheduling software Comfortable in fast-paced, high-volume settings Excellent customer service and communication skills ???? Locations (based on availability):

Fort Myers, Cape Coral, Lehigh Acres, Naples, Bonita Springs, Estero, Sanibel, Port Charlotte, Babcock Ranch Work Schedule:

You must be available to work a full-time schedule, Monday through Friday Some offices may require one Saturday shift per month , based on location needs ???? How to

Apply:

Submit your updated resume with employment dates Indicate your preferred location and schedule in the screening questions Be prepared for a Webex virtual interview with recruiter Lara King

IMPORTANT

Download the Webex app on the device you plan to use before your scheduled interview Each Webex interview lasts about 30 minutes Be on time and dressed professionally ???? Why Join Lee Health? Join a mission-driven team where your work truly matters. We offer stability, excellent benefits, and clear paths for long-term growth within one of Floridas most respected not-for-profit health systems. ???? Apply now to take the next step in your healthcare career. The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements Education:

High School Diploma or GED Required.

Experience:

Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:

BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License:

N/A Other:

Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:

FL:

Fort Myers