Intake Specialist – Front Desk Position Available In Miami-Dade, Florida

Intake Specialist – Front Desk Perez Mayoral, P.A. – 1.0 Miami, FL Job Details Full-time $17 – $19 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Flexible schedule Qualifications Bilingual Spanish Sales English Organizational skills Communication skills Entry level Office experience Full Job Description We are a unique and fast-growing law firm specializing in representing homeowners in disputes against their HOA and condo associations. We are currently seeking a bilingual (English/Spanish) Intake Specialist to manage front desk operations and play a vital role in our client intake and consultation process.

Responsibilities:

Greet clients and visitors, manage front desk operations, and ensure the reception area is always presentable. Answer and direct phone calls and emails, handle general inquiries, and offer water or coffee to visitors. Conduct initial client intakes and schedule consultations in PracticePanther. Send retainer agreements and follow up on pending client forms and payments. Open matters in our case management system for paid consultations and new clients. Check and distribute mail, scan and route documents, and assist with billing and invoice-related communication. Maintain kitchen cleanliness (morning and end-of-day), unload/load dishwasher, wipe down surfaces. Monitor and manage the firm’s info inbox, saving signed documents to folders and routing them to the appropriate parties. Track daily client intake activity and distribute the list to attorneys by 12 PM. Coordinate referrals and follow-ups, manage consultation types/durations, and create appropriate digital client folders. Distribute packages, notify staff of food deliveries, and assist attorneys/staff with various admin tasks.

Qualifications:

Fluent in English and Spanish (required) Friendly, professional demeanor with strong organizational skills Excellent verbal and written communication skills Experience in office or sales environments preferred Passionate about career growth within the legal field

Job Type:

Full-time Pay:

$17.00 – $19.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Parental leave Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Miami, FL 33134 (Required)

Work Location:

In person