Medical Front Desk Position Available In Miami-Dade, Florida

Medical Front Desk Maternal Fetal Medicine Specialists of South Florida South Miami, FL 33143 Medical Office front desk job plays a crucial role in the smooth functioning of a healthcare facility. The front desk staff is often the first point of contact for patients, visitors, and other individuals.

Duties:

Greet patients and visitors in a friendly and professional manner. Collect and verify patient information, including personal details, insurance information, and medical history. Register new patients and update existing patient information in the electronic health records (EHR) system. Ensure all necessary forms and documentation are completed accurately. Coordinate and schedule patient appointments and follow-up visits. Reschedule appointments as necessary and notify patients of any changes. Coordinate with medical staff to ensure efficient scheduling and minimize wait times. Answer and direct phone calls to the appropriate staff member. Respond to patient inquiries, both in-person and over the phone in a timely manner (regarding services, office hours, and general policies). Relay messages and information between patients and healthcare providers. Assist patients with the check-in process upon arrival. Collect co-payments or fees, as required. Ensure accurate billing information and process payments. Handle cash, checks, and credit card transactions related to co-pays or fees. Reconcile daily financial transactions and prepare deposits. Provide general administrative support to the medical office. Assist with faxing, scanning, and other clerical tasks. Collaborate with other staff members to ensure efficient office operations. Address and resolve patient concerns or issues in a professional and empathetic manner. Ensure a positive and welcoming environment for patients and visitors. Escalate issues to higher-level staff or management when necessary. Use computer systems and electronic health record (EHR) software to input and access patient information. Manage multiple tasks simultaneously, such as handling phone calls, checking in patients, and addressing inquiries. Qualifications High school graduate, or GED Must be fluent in English and Spanish Should possess strong communication skills, attention to detail, organizational skills, and a strong customer service-oriented attitude. Familiarity with basic medical terminology, EHR systems and a knowledge in medical office procedures a plus. Must understand the importance of patient confidentiality.

Job Type:

Full-time Pay:

From $17.00 per hour Expected hours: 35 – 40 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Ob/Gyn Schedule:

Monday to Friday No weekends

Work Location:

In person