Patient Care Associate – Front Desk Experience Required Position Available In Orange, Florida

Patient Care Associate – Front Desk Experience Required Integrity Medical Group – 3.4 Winter Park, FL Job Details Full-time $17 – $19 an hour 16 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Bilingual Medical office experience Clinic eClinicalWorks Patient care EMR systems Front desk Phone etiquette Care plans Medical terminology Communication skills Entry level Under 1 year

Full Job Description Immediate Opening:

The Patient Care Associate plays a critical role in our field operations by hosting the front lobby, welcoming patients, and checking patients in/out while verifying information (following HIPAA guidelines). The ideal candidate is responsible for accurately scheduling and confirming appointments for our medical practice. This candidate will have experience handling high-volume calls, managing patient schedules per care plan, and scheduling follow-up medical appointments. This candidate will also demonstrate excellent phone etiquette. This role is required on-site. A minimum of 6 months’ experience in a clinical setting is required. Applicants without this experience will not be considered at this time. Bilingualism is highly preferred but not required, and experience working with eClinicalWorks is highly preferred but not required!

Performance Expectations:

Demonstrate a strong attention to detail and a commitment to customer service throughout the scheduling process. Excellent phone etiquette required Passionate about offering exceptional patient experiences; demonstrates empathy Critical problem solving skills required; proactive in all aspects Demonstrates skills in accuracy and multitasking while working to impact progress within the daily workload and adhere to internal deadlines. Demonstrates a high comfort level in working with large volumes of data. Maintains confidentiality when managing patient data (HIPAA Guidelines) Professionally communicates with patients via phone or email. Ask questions and listen attentively to serve potential new patients better. Knowledge of medical terminology. Must be a team player and able to demonstrate positive communication skills

Requirements:

Minimum 6 months of experience in a medical hospital or clinic is required. Familiarity with EMR systems; eClinicalWorks a bonus

Job Type:

Full-time Salary:

$17.00 – $19.00 per hour

Experience:

Medical office: 6 months (Required)

Benefits:

Dental Insurance Disability insurance Health insurance Life insurance Paid time off (12 days of PTO after 30 days of employment) Vision insurance

Paid Federal Holidays Schedule:

8-hour shift Day shift Monday to Friday Overtime available when applicable Ability to commute/relocate: Must have reliable transportation

Winter Park:

Reliably commute/transportation or plan to relocate before starting work Application Question(s): Do you have experience using eClinicalWorks? Are you bi-lingual, and if so, which language?