Medical Front Desk Receptionist Position Available In Osceola, Florida

Medical Front Desk Receptionist Orlando Neurosurgery, P.A.

Celebration, FL Job Details Full-time Estimated:

$32.2K – $36.8K a year 2 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Bilingual Customer service Medical office experience Microsoft Office eClinicalWorks High school diploma or GED Organizational skills Medical terminology Communication skills Entry level

Full Job Description Job Summary:

We are seeking a friendly, organized, and detail-oriented Medical Front Office Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring a smooth flow of patient information. The Medical Front Office Receptionist will handle various administrative tasks, including greeting patients, managing appointments, and maintaining patient records.

Key Responsibilities:

Patient Interaction:

Greet patients and visitors warmly and courteously. Answer phone calls promptly and assist callers with their inquiries or direct them to the appropriate department. Schedule and confirm patient appointments, follow-ups, and cancellations. Collect patient information and ensure all records are up to date.

Administrative Duties:

Verify patient insurance information and handle pre-authorizations as needed. Manage patient check-in and check-out processes, ensuring all required forms are completed and signed. Maintain and update patient records in the electronic medical record (EMR) system. Handle patient billing and payments, including processing co-pays and providing receipts. Assist with filing, faxing, and other clerical tasks as required.

Coordination and Communication:

Coordinate with medical staff to ensure efficient patient flow and minimal wait times. Communicate any delays or changes in schedule to patients and staff promptly. Ensure confidentiality and security of patient information in compliance with HIPAA regulations.

Office Maintenance:

Keep the reception area clean, organized, and welcoming. Monitor and order office supplies as needed. Assist with basic office maintenance tasks.

Qualifications:

High school diploma or equivalent; additional certification in office administration or related field is a plus. Previous experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting. Proficient in using electronic medical record (EMR) systems and basic office software (e.g., Microsoft Office Suite). Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and handle a fast-paced work environment. Knowledge of medical terminology and basic healthcare procedures is preferred. Familiarity with insurance processes and billing practices is a plus.

Physical Requirements:

Ability to sit, stand, and walk for extended periods. Ability to lift and carry up to 25 pounds occasionally.

Benefits:

Competitive salary and benefits package. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and growth.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Celebration, FL 34747 (Required) Ability to

Relocate:

Celebration, FL 34747: Relocate before starting work (Required)

Work Location:

In person