Healthcare Reception Specialist Position Available In St. Lucie, Florida

Healthcare Reception Specialist

INNER BALANCE FAMILY MEDICINE

Port Saint Lucie, FL Job Details Full-time $17.65 – $18.09 an hour 1 day ago Qualifications EHR systems Multilingual Customer service Word processing Medical office experience HIPAA Patient service High school diploma or GED Medical administrative support EMR systems Computer skills Business Administration Business Associate’s degree Medical terminology Communication skills Medical receptionist Entry level Time management Full Job Description We are looking for a receptionist to join our medical practice’s front office team. The ideal candidate is courteous, personable, and professional. If you’re a problem solver, team player, multi-tasker with a gift for making things run smoothly and alleviating patient and provider concerns, please apply.

Medical Receptionist Job Responsibilities:

Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. Uses practice management software (PMS), patient portal and appointment reminder systems, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records. Check patients in and out Welcomes patients and visitors in person or via telephone and takes detailed messages as needed. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying the provider of a patient’s arrival, reviewing service delivery compared to the schedule, and reminding providers of service delays. Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area. Maintains patient accounts by obtaining, recording, and updating personal information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing and collecting funds. Maintains business office inventory and equipment by checking stock to determine inventory levels, anticipating needed supplies. Helps patients in distress by responding to emergencies and solving problems. Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Provides directions to the office to new patients, consulting practitioners, and vendors. Contributes to team effort by accomplishing related results as needed.

Work Hours and Benefits:

Monday to Thursday Medical Receptionist Skills and Qualifications needed: Active listening and communication skills Patient focus Courtesy Multi-tasking Flexibility Telephone skills Customer service Time management Organization Attention to detail Scheduling Computer skills and word processing Professionalism Quality focus Problem-solving Active listening Interpersonal relationship building Teamwork Multilingual is a plus

Education, Experience, and Licensing Requirements:

High school diploma or GED, associate’s degree in business administration or similar concentration a plus

Job Type:

Full-time Pay:

$17.65 – $18.09 per hour Expected hours: 32 – 38 per week

Medical Specialty:

Primary Care Schedule:

Monday to Friday Ability to

Commute:

Port Saint Lucie, FL 34952 (Required) Ability to

Relocate:

Port Saint Lucie, FL 34952: Relocate before starting work (Required)

Work Location:

In person