Medical Office Receptionist Position Available In Clarke, Georgia

Medical Office Receptionist 4.3 4.3 out of 5 stars 3320 Old Jefferson Road, Athens, GA 30607 Medical Check-In Receptionist Position Summary The Check-In Receptionist is responsible for welcoming patients, visitors, representatives and other customers by greeting and directing them in a friendly, prompt and helpful manner. The Check-In receptionist will ensure the completion of paperwork. During the check-in process the accounts are registered with the patient’s demographics. The collection of patient copays, deductibles, co-insurances, non-covered insured items and balances may also be taken as patients are checking in. The total deposits are reconciled at the end of each day. General Job Duties

• Answers the telephone in a warm, friendly manner.
• Directs urgent calls to the appropriate person and ensures that action is taken.
• Check-in patients and complete the patient tracking process in the EMR system.
• Schedule patient appointments within operational standards and documents appropriately.
• Collect outstanding balances, co-insurances, deductibles, co-pays and self-pay balances that are owed at the time of the appointment.
• Accurately post payments and provide summary receipts to patients.
• Reconcile individual daily receipts and money collected with end of day reports to confirm collection balances and complete end of the day report.
• Export clinical summaries per the Meaningful Use guidelines established by the practice protocols.
• Process mail.
• Follow the release of information protocol that follows the HIPAA guidelines to release medical records.
• Create patient charts within the EMR system.
• Scan documents.
• Complete all task within the timelines established by the practice.
• Maintain accuracy of patient demographic and insurance information by verifying this information at each patient’s encounter.
• Keep Check-In Desk and Receptionist area clean and neat.
• Distribute delivery boxes to appropriate staff.
• Report broken equipment or unsafe building areas immediately to the Office Manager.
• Obtains accurate and complete information for hospital consults and forwards to the appropriate Office Manager/Medical Assistant/Physician according to practice protocols.
• Maintains patient confidentiality.
• Perform other duties as assigned or requested. Qualifications
• High School education or GED equivalent.
• Office experience is plus.
• Working knowledge of contracted insurance plans.
• Good verbal and written communication skills.
• Good telephone skills.
• GREAT attendance.
• Demonstrated ability to use a computer with Microsoft Word software.
• Excellent customer service skills.
• Strong organizational skills with the ability to multi-task.
• Ability to maintain confidentiality and thorough knowledge of HIPAA policies and procedures.
• Self-motivated with little supervision;

NO LAZINESS.

Job Type:

Full-time Benefits:

Paid time off

Medical Specialty:

Podiatry Schedule:

No weekends

Work Location:

In person