Operator Part Time Position Available In Clarke, Georgia

Operator Part Time Imaging Healthcare Specialists, LLC Athens, GA Job Details Part-time $14.50 – $15.00 an hour 17 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Qualifications Customer service Call center Microsoft Office High school diploma or GED Computer skills Multi-line phone systems Entry level Full Job Description Considering a career in healthcare? You CAN make a difference in people’s lives! Be part of a team dedicated to making a significant contribution to the health and well-being of others. With over 30 years of imaging services experience, Imaging Healthcare Specialists has earned an outstanding reputation for providing the highest quality medical imaging technology, highly specialized expertise and exceptional customer service to physicians and patients. Our experienced staff of doctors, technologists and support personnel are committed to providing the most accurate, safe, timely and caring medical imaging (such as MRI, CT, mammography and x-ray) and interventional radiology services (minimally invasive treatment for diseases and other health conditions like chronic pain). We are looking for Operators! Locations with

Position Openings:

Athens, GA Position Status Options:

Part Time Work Schedule:

Monday to Friday 12:00 to 5:00pm

EST Pay :

$14.50 to $15.000 depending on experience

Start Date:

May 26, 2025

Position Summary:

The Operator will act as first point of contact with patients and referring physicians calling inbound to IHS for help with appointments, site information and other details regarding patient care. This will be achieved by performing the following duties:

Contact Center Representative Duties:

Listen to patient requests and ensure patients are directed to the correct department or Scheduling Queues. Manage and update customer data basis regarding alternative spellings, locations, patient demographics and other patient chart related information. Identify patient complaints or problems and coordinating with appropriate escalation protocols if not able to deescalate. Assist with X-Ray callers, providing information as needed, promoting online Self-Service options and/or assisting in scheduling patients when applicable. Assists in Cancelling patient appointments to reduce waste in scheduling queues. Perform clerical duties such as typing, standing, updating documents and using all Microsoft Office Applications. Ensure that all Bridge courses, Enterprise Excellence exercises and Shine Duties are completed during scheduled time and/or in a timely manner. Other responsibilities as directed by supervisor and/or manager. Qualifications Education and/or

Experience:

High School Diploma or GED Language Skills:

Ability to read and interpret electronic and printed documents with basic medical terminology such as process instructions, safety rules, and clinical forms. Must possess the ability to effectively present information in one-on-one and small group situations to patients, clients, and other organization employees.

Reasoning Ability:

Ability to apply common sense understanding to carry out interactions with customers, while achieving objectives and outcomes.

Computer Skills:

Understanding and ability to utilize computer applications, phone system and other electronic resources as needed.

Experience:

Call Center or Healthcare setting experience preferred but not required Join Us for Exciting Career Advantages! Advance Your Career with

Ample Growth Opportunities:

Embark on a Journey of Lean Development (Enterprise Excellence) Nurture Your Leadership Potential with Tailored Development Training Enjoy Generous Benefits 4 Weeks of PTO for Both Part-Time and Full-Time Team Members Yearly Compensation Reviews to Recognize Your Contributions Comprehensive Healthcare Coverage, Including Medical, Dental, and Vision HSA Contribution and 401k Matching for Financial Security http://www.imaginghealthcare.com Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

Job Type:

Part-time Pay:

$14.50 – $15.00 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Flexible spending account Health savings account On-the-job training

Schedule:

Monday to

Friday Work Location:

In person