Medical Front Desk Specialist Position Available In Fulton, Georgia

Description We are looking for a detail-oriented Medical Front Desk Specialist to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will play a key part in creating a welcoming environment for patients while managing front desk operations. This position offers an exciting opportunity to contribute to a healthcare team focused on providing exceptional patient care.

Responsibilities:

• Greet and check in patients with professionalism and efficiency, ensuring a positive first impression.
• Manage appointment scheduling and patient registration using electronic health record (EHR) systems.
• Handle inbound calls, answer patient inquiries, and direct calls to the appropriate departments.
• Process patient check-outs, including collecting payments and addressing outstanding balances.
• Maintain accurate and organized patient records, ensuring compliance with healthcare regulations.
• Coordinate with clinical staff to ensure seamless patient flow and communication.
• Address billing inquiries and assist with basic billing functions as needed.
• Utilize healthcare software such as Allscripts, Cerner, or NextGen to manage patient information.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies. Requirements
• Previous experience in a medical front desk or similar administrative role.
• Proficiency in EHR systems such as Allscripts, Cerner, NextGen, or similar platforms.
• Strong communication and interpersonal skills to interact effectively with patients and staff.
• Ability to handle billing functions and manage outstanding patient balances.
• Familiarity with dental or medical software like Dentrix or Eaglesoft is a plus.
• Excellent organizational skills and attention to detail to maintain accurate records.
• Ability to multitask and work efficiently in a fast-paced healthcare environment.
• High school diploma or equivalent; additional certification in medical administration is preferred.

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