Medical Front Desk Receptionist Position Available In Gwinnett, Georgia

Medical Front Desk Receptionist Unique Care, LLC Duluth, GA 30096 Bilingual ( English and Spanish ) is a Must. Minimum of 3 years of experience as a clerk in a medical office ( preferred Physical Therapy related ) Duties include but are not limited to: Greets patients and visitors in a prompt and helpful manner; provides instructions/directions as needed Ensures patient information is complete and accurate; updates patient profiles and scans required documents in Greenway if necessary Collects co-payments and outstanding balances Manages patient monies collected and closes batches at end of day Provides necessary release and HIPAA forms to patient for completion and signature Informs clinical staff or other appropriate parties of patient arrivals Generates fee tickets when patients arrive and assembles patient charts for next day visits Ensures patient referrals are obtained as required by managed care plans Monitors schedule and organizes patient flow for office appointments; communicates end of day no shows to the scheduling area Maintains clean and orderly waiting area; coordinates patient movement, reports problems or irregularities to Office Manager Meets or exceeds quality and productivity standards as set by the Office Manager Answers emails and voicemails and returns patient calls in a timely and efficient manner Completes requests for information from other AGA staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information Participates in staff meetings as directed by the Office Manager Participates in marketing activities as directed by the Office Manager Cross trains and performs other office functions including phone triage, check-in/check-out, scheduling, pre-certification, or medical records as directed by the Office Manager Any other duties and/or special projects as assigned

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

Monday to Friday Weekends as needed

Experience:

Medical office: 3 years (Required)

Language:

Spanish (Required)

Work Location:

In person