Medical Receptionist/Front Desk Position Available In Hampden, Massachusetts

Medical Receptionist/Front Desk Total Womens Health Care West Springfield, MA Job Details Full-time From $18 an hour 1 day ago Benefits Paid time off Qualifications EHR systems ICD coding Medical office experience HIPAA Clinic eClinicalWorks ICD-9 Data entry experience (1-2 years) Patient care Medical billing Data entry Organizational skills Typing 10 key typing Medical terminology Communication skills Entry level Full Job Description Job Summary We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical office environment. This role requires a strong understanding of medical terminology, patient confidentiality, and the ability to handle various office duties efficiently. Duties Greet patients and visitors in a warm and professional manner, ensuring a positive first impression of the clinic. Schedule appointments and manage the clinic’s calendar effectively to optimize patient flow. Collect and verify patient information, including insurance details, ensuring compliance with HIPAA regulations. Process medical billing and coding using ICD-9 standards, ensuring accuracy in patient records. Maintain organized patient files and ensure all documentation is up-to-date. Handle incoming calls, respond to inquiries, and provide information about services offered at the clinic or hospital. Assist with administrative tasks such as filing, data entry, and managing correspondence. Utilize Dentrix software for patient management and billing processes. Support the medical staff by coordinating with other departments as necessary to facilitate patient care. Qualifications Previous experience in a medical office or clinic setting is preferred. Familiarity with medical billing practices and ICD-9 coding is highly desirable. Proficient in 10 key typing for efficient data entry tasks. Strong organizational skills with attention to detail to maintain accurate records. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to work independently as well as part of a team in a busy environment. Knowledge of HIPAA regulations to ensure patient confidentiality at all times. A compassionate demeanor with a focus on providing outstanding patient care. Join our dedicated team where your contributions will make a difference in the lives of our patients!

Job Type:

Full-time Pay:

From $18.00 per hour Expected hours: 40 per week

Benefits:

Paid time off

Medical Specialty:

Ob/Gyn Schedule:

Monday to Friday Ability to

Commute:

West Springfield, MA 01089 (Preferred) Ability to

Relocate:

West Springfield, MA 01089: Relocate before starting work (Preferred)

Work Location:

In person