Medical and Dental Front Desk Position Available In Suffolk, Massachusetts

Medical and Dental Front Desk Arena Care and Wellness Boston, MA Job Details Full-time From $22.92 an hour 1 day ago Benefits Dental insurance Qualifications Customer service Medical office experience Administrative experience Dental terminology Organizational skills Dental office experience Patient interaction Communication skills Entry level Full Job Description Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service in a fast-paced environment. This role is essential in ensuring smooth operations within our medical and dental clinic and requires a blend of administrative skills and knowledge of dental terminology. Responsibilities Greet and welcome patients as they arrive at the clinic, ensuring a friendly and professional atmosphere. Manage patient check-ins and check-outs efficiently, maintaining accurate records in the system. Schedule appointments and confirm them with patients Answer phone calls promptly, addressing inquiries and providing information about services offered. Assist with process payments as needed. Collaborate with staff to ensure seamless communication regarding patient needs and appointments. Maintain cleanliness and organization of the front desk area to create a welcoming environment. Requirements Proven experience in a front desk or customer service role, preferably within a medical or dental office setting. Strong communication skills with the ability to interact effectively with patients and staff. Excellent organizational skills with attention to detail to manage multiple tasks efficiently. Ability to maintain professionalism under pressure while providing exceptional service to patients. A proactive attitude towards problem-solving and willingness to learn new processes as required. Join our team as a Front Desk Agent where you will play a crucial role in enhancing patient experiences while contributing to the overall success of our dental clinic!

Job Type:

Full-time Pay:

From $22.92 per hour

Schedule:

Day shift Ability to

Commute:

Boston, MA 02109 (Required) Ability to

Relocate:

Boston, MA 02109: Relocate before starting work (Required)

Work Location:

In person