Medical Front Desk Position Available In Jackson, Missouri

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients. Job Summary Our client is seeking a Patient Concierge to join their team at a medical clinic. This role primarily involves medical front desk duties with a focus on enhancing the patient experience. The successful candidate will work part-time to full-time, with an initial training period, and will need to travel between multiple locations as needed. Key Responsibilities Triage patient-related messages and questions timely. Assist patients with resolving issues within the scope of practice, involving the clinical care team when necessary. Check and distribute daily faxes, scan documents, and maintain medical records. Enter claims for collections and assist with medical record requests. Register and guide patients through intake processes, ensuring completion and accuracy of paperwork. Maintain clinic areas and manage transactions using POS systems. Provide coverage at multiple office locations and attend required staff meetings. Verify insurance benefits and engage with referral sources. Enhance the experience of referring organizations and providers to the clinics. Other duties as assigned to help the office run efficiently. Qualifications At least 1 year of healthcare experience. Proficiency in computer skills and ability to navigate team communication tools. Strong customer service skills and ability to work in fast-paced environments. Competence in handling multiple tasks and maintaining organization. Experience Minimum 1 year of healthcare administrative experience. Experience with medical terminology and electronic medical record programs is preferred.

Skills Technical skills:

Computer knowledge, especially MS Office and data entry.

Soft skills:

Teamwork, communication, organization, and handling stress effectively. Additional Requirements This is a driving role where the candidate must be willing to travel to different clinic locations, although mileage is not reimbursed. Flexible work schedule as needed by the clinic locations. Benefits Paid Sick Leave (according to state and local ordinances). Health Benefits / Dental / Vision (eligibility requirements apply). 401k (eligibility requirements apply). Short Term Disability Insurance. Term Life Insurance Plan. • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Medix Overview:

With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation’s top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.