Patient Experience Specialist Position Available In Jones, Mississippi
Tallo's Job Summary: The Patient Experience Specialist position entails providing administrative support, managing patient flow, and ensuring a welcoming front desk experience in a healthcare setting. Responsibilities include greeting patients, scheduling appointments, verifying insurance, and maintaining patient confidentiality. Ideal candidates are organized, punctual, and possess basic computer skills. This entry-level role offers opportunities for growth within the healthcare field.
Job Description
Patient Experience Specialist Position:
Patient Experience Specialist Department:
Reports to:
Department Supervisor Created:
April 16, 2025 Job Summary We are seeking a friendly, detail-oriented Entry-Level Medical Desk Clerk to join our healthcare team. This position is responsible for providing administrative support, managing patient flow, and ensuring a smooth and welcoming front desk experience. Ideal candidates are organized, punctual, and have a passion for helping others in a healthcare setting. Essential Duties and Responsibilities
- Greet and check in patients in a professional and courteous manner
- Answer multi-line phones and direct calls appropriately
- Schedule and confirm appointments using electronic medical records (EMR)
- Verify insurance information and collect co-pays or balances
- Enter and update patient information accurately into the system
- Maintain a clean and welcoming front desk and waiting area
- Assist with filing, faxing, scanning, and other clerical tasks as needed
- Ensure patient confidentiality and comply with HIPAA regulations Qualifications
- Must be able to type 30 wpm
- Ability to read, write and understand verbal and written instructions.
- Basic computer skills Minimum Requirements
- Must be able to type 30 wpm
- Ability to read, write and understand verbal and written instructions.
- Basic computer skills Working Conditions
- Primarily seated in a front desk/reception area
- May involve occasional lifting of files or office supplies (up to 15 lbs)
- Frequent interaction with patients, staff, and providers
