Scheduler Appointments (Full Time) Position Available In Gaston, North Carolina
Tallo's Job Summary: The Scheduler - Appointments position at Carolina Orthopaedic & Sports Medicine Center in Gastonia, NC involves coordinating provider schedules to ensure optimal patient service. Duties include answering calls, directing callers, and managing referrals accurately and promptly. Ideal candidates possess strong customer service skills, medical terminology knowledge, and attention to detail. Benefits include medical, dental, vision insurance, and paid time off.
Job Description
Scheduler – Appointments (Full Time) Carolina Orthopaedic & Sports Medicine Center 2345 Court Dr, Gastonia, NC 28054 The Scheduler – Appointments position is responsible for coordinating provider schedules in order for the Practice to achieve the highest standards of patient service and satisfaction. Other responsibilities include answering incoming telephone calls and directing callers to the appropriate department. Responsible for knowledge of the referral process and communicating appointments to a referring office by phone and/or fax in a timely and accurate manner.
Location:
Gastonia, NC Requirements:
Seeking team player with a strong customer service focus and commitment. This individual must be outgoing and sensitive to patient needs. Outstanding telephone communication skills and excellent attention to detail are required. Knowledge of medical terminology, CPT coding, ICD-10 diagnosis familiarization, and insurance practices.
Benefits:
Medical, Prescription, Dental, and Vision Insurance Short and Long-Term Disability Insurance Life and AD&D Insurance 401(k) and Profit Sharing Plan Paid Time Off Holiday Pay
