Dental Receptionist Position Available In New Hanover, North Carolina

Dental Receptionist Coastal Pines Dental Wilmington, NC Job Details Full-time $16 – $20 an hour 13 hours ago Benefits Dental insurance 401(k) Paid time off Qualifications Bilingual Customer service Medical office experience High school diploma or GED Dental office experience Computer skills Communication skills Entry level Full Job Description Coastal Pines Dental is a family practice looking for a dedicated and enthusiastic Dental Receptionist to join our team. We are seeking an organized, reliable, and customer-focused individual to help maintain the smooth operations of our front office and ensure a positive experience for every patient. As the first point of contact, you will play a critical role in creating a welcoming environment for patients and ensuring the efficient management of daily administrative tasks.

Key Responsibilities:

Front Office Management:

Greet patients warmly, check them in, and manage appointment schedules with accuracy.

Patient Communication:

Answer phone calls, respond to inquiries, and provide information regarding services, insurance, and appointment scheduling.

Appointment Scheduling:

Schedule, reschedule, and confirm appointments while managing the office calendar efficiently.

Insurance Verification & Billing:

Assist patients with insurance verification, handle billing inquiries, and ensure claims are processed in a timely manner.

Patient Records:

Maintain accurate and up-to-date patient information in the system, including medical history and treatment records. Coordination with the

Dental Team:

Work closely with the dental staff to ensure smooth transitions between appointments and help maintain office flow.

Qualifications:

High school diploma or equivalent; additional certification in dental office administration or related field is a plus. Previous experience in a dental office or medical office setting is preferred but not required. Exceptional organizational and multitasking skills with attention to detail. Strong communication and interpersonal skills. Ability to manage a fast-paced environment while providing excellent customer service. Proficiency with dental office software and general computer skills. Positive, professional, and friendly demeanor. Bilingual If you are an enthusiastic, customer-oriented individual who enjoys working in a dynamic setting, we encourage you to apply and join our team at Coastal Pines Dental.

Job Type:

Full-time Pay:

$16.00 – $20.00 per hour

Benefits:

401(k) Dental insurance Paid time off

Schedule:

8 hour shift Extended hours Monday to Friday No weekends

Work Location:

In person