EXPERIENCED Medical Front Desk Associate Position Available In Wake, North Carolina

EXPERIENCED

Medical Front Desk Associate Cynthia Gregg MD, Face & Body Specialists Cary, NC Job Details Full-time $19 – $23 an hour 1 day ago Benefits Free parking Paid training Health insurance Paid time off 401(k) matching Employee discount Paid orientation Retirement plan Qualifications Hospitality Management Customer service Medical office experience Mid-level 3 years Medical administrative support EMR systems Computer skills Associate’s degree Communication skills Medical receptionist Full Job Description Job Overview We are seeking an enthusiastic, professional, EXPERIENCED front desk associate in our practice to contribute to our culture of exceptional customer service for our patients. The front desk staff is the face and heart of our practice, the first voice a patient hears, the first face they see, and the embodiment of our appreciation and care for our patients. Duties Greet patients and visitors warmly, providing excellent customer service at all times. Manage patient check-in and check-out processes with care. Schedule appointments efficiently and accurately. Handle incoming calls, answer inquiries, and direct calls to appropriate personnel. Compliance with HIPAA regulations. Ensure that every patient has an excellent experience with our practice. Keep the front desk area organized and presentable at all times. Collaborate with clinical staff to ensure seamless communication regarding patient care. Requirements A minimum 3 YEARS previous experience as a medical receptionist. Strong computer skills and the ability to quickly learn new medical software. A minimum of an Associate’s degree. Exceptional customer service skills, with an appreciation that our patients are our greatest asset. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to handle sensitive information with discretion while adhering to HIPAA guidelines. A proactive approach to problem-solving and the ability to work well under pressure in a fast-paced environment. A desire to work as a team with co-workers for the benefit of our patients and staff. This is a wonderful opportunity for an individual with medical office experience to join a team of professionals who work together and love their jobs. Prior management, aesthetic industry, or hospitality experience are a plus.

Job Type:

Full-time Pay:

$19.00 – $23.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching Employee discount Free parking Health insurance Paid orientation Paid time off Paid training Retirement plan

Medical Specialty:

Plastic Surgery Surgery Schedule:

8 hour shift Monday to Friday Application Question(s):

YOU MUST ANSWER THIS QUESTION TO BE CONSIDERED.

What makes you a fit for this critical job in our practice? COVID vaccination is required in our office. Are you vaccinated? If not you will not be considered.

Education:

Associate (Required)

Experience:

medical office: 3 years (Required)

Work Location:

In person