Medical Receptionist Position Available In Wake, North Carolina

Medical Receptionist Wake Spine & Pain Specialists – 2.9 Raleigh, NC Job Details Full-time $15 – $17 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Workers’ compensation law Microsoft Excel Customer service Writing skills Medical office experience eClinicalWorks Administrative experience High school diploma or GED Medical administrative support EMR systems Front desk Computer skills Multi-line phone systems Business Administration 1 year Associate’s degree Medical terminology Documentation review Medical receptionist Entry level Time management Office experience Full Job Description Wake Spine & Pain Specialists is seeking a Medical Office Front Desk Receptionist to join our dynamic team. Candidates wishing to be considered for the Medical Office Front Desk Receptionist must possess excellent customer service skills, technical capacity to grasp new concepts quickly, demonstrate the ability to multi-task in a team-oriented environment.

JOB DUTIES

The Medical Office Front Desk Receptionist’s job duties include, but not limited to: Answering multi-line phone Manage voice mail and phone forwarding after hours Conduct appointment reminders Must be able to understand patient accounts and explain billing information to patients Manage fax server – in charge of all incoming and outgoing faxes Scan of all medical records and documentation into EMR Adhere to check-in procedures, including the collection and posting of payments, patient intake, updating patient demographics Adhere to check-out procedures, including the scheduling of procedures and follow-ups, generating receipts, patient statements, and ledgers Monitor patient wait times and customer satisfaction Insurance Verification of Benefits by utilizing online tools and phone Handle all medical record requests to include social security, disability, and attorney requests Obtain authorizations for procedures for Insurance and Worker’s Compensation Maintain waiting room cleanliness and appearance Maintain a clean and organized work area at all times Competencies Exceptional customer service skills Strong organizational and multitasking skills Highly organized with a solid attention to detail to ensure accuracy of information Technical capacity with excellent computer skills, including Word, Excel, and Google Drive Self motivated with the ability to work autonomously or as a team member Display flexibility in scheduling and duty assignments Strong time management skills Interpersonal skills Problem solving skills Required Education and Experience High school diploma or GED diploma or 1 – 2 years related experience and/or training, or equivalent combination of education and experience. 1-2 years of EMR experience Preferred Education and Experience Associate’s degree and/or Certification in Medical Office Administration Must be self-motivated and highly organized. Must be able to work autonomously and as a team member. Ability to exercise judgment and make sound decisions under pressure. Able to diplomatically and professionally interact with customers and team members. Ability to communicate effectively, both orally and in writing. Excel in diagnosing and troubleshooting complex situations. Effective listening skills.

Job Type:

Full-time Pay:

$15.00 – $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Pain Medicine Schedule:

Day shift Monday to Friday No weekends Application Question(s): This position may require you to fill in at our Wake Forest location. Are you willing to commute to both Raleigh and Wake Forest? What is your desired hourly rate?

Experience:

Medical receptionist: 1 year (Required) EMR systems: 1 year (Required)

Work Location:

In person