Medical Receptionist/Referral Coordinator Position Available In Grafton, New Hampshire

Medical Receptionist/Referral Coordinator Upper Valley Pediatrics 1 Oak Ridge Rd, West Lebanon, NH 03784 About Us Upper Valley Pediatrics is a small, patient-centered pediatric primary care practice dedicated to providing exceptional care to children from birth through adolescence. Our team values a warm, welcoming environment for both families and staff, and we pride ourselves on personalized, attentive service. Position Summary We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our team. This position is full-time position and includes referral coordination responsibilities. The ideal candidate will have experience in a healthcare setting, excellent communication skills, and a passion for helping families navigate pediatric care. Key Responsibilities Front Desk /

Reception Duties:

Greet patients and families warmly upon arrival Check patients in and out, verify insurance, and collect copays Schedule and confirm appointments via phone, portal, or in person Answer incoming calls and triage appropriately Maintain a clean and organized front desk and waiting area Ensure patient information is accurate and up to date in the EMR system

Referral Coordination:

Process referrals to specialists, imaging centers, and therapy services Communicate with families about referral requirements and follow-up steps Obtain necessary prior authorizations from insurance when needed Track referral status and ensure timely documentation in the EMR Maintain organized records of referral communications and outcomes Qualifications High school diploma or equivalent required Prior experience in a medical office or pediatric setting preferred Familiarity with insurance verification and referral processes Strong organizational skills and attention to detail Proficient with electronic medical records (EMR); experience with PCC is a plus Excellent verbal and written communication skills Friendly, professional, and compassionate demeanor Benefits Competitive hourly pay Paid time off (PTO) Medical Insurance Dental Insurance Supportive team in a family-friendly practice environment Opportunities for training and professional development

To Apply:

Please apply with your resume and two professional references.

Job Type:

Full-time Pay:

$15.00 – $20.00 per hour Expected hours: 32 – 40 per week

Benefits:

Dental insurance Health insurance Paid sick time Paid time off Retirement plan

Medical Specialty:

Pediatrics Primary Care Schedule:

Monday to

Friday Experience:

Medical Receptionist :

2 years (Required) Ability to

Commute:

West Lebanon, NH 03784 (Required)

Work Location:

In person