Front Desk/Dental Treatment Coordinator (LS) Position Available In Nassau, New York

Front Desk/Dental Treatment Coordinator (LS) ProHEALTH Dental 1 Dakota Dr, New Hyde Park, NY 11042 ProHEALTH Dental is a leading dental group in the New York Metropolitan Area. Our state-of-the-art dental practices have all specialties under one roof to provide convenience and better continuity of care to patients. If you are looking for a new opportunity with growth potential, we would like to discuss your future with us.

GENERAL SUMMARY

Front desk/ treatment care coordinator works at the ‘front line’ of dental practices, as the first point of contact over the phone or on arrival. Booking patients, greeting visitors, sorting out appointments and undertaking other non-clinical tasks of an administrative nature as described below. Dental assistants welcome to apply!

PRINCIPAL DUTIES AND RESPONSIBILITIES

Greet patients in a warm and friendly manner Answer telephones pleasantly and professionally, take complete and accurate messages; follow up on messages, inquire and refer callers appropriately; ensure prompt delivery of messages. Perform patient reminder calls Call patients to fill in no show and canceled visits (same-day visits). Perform insurance verifications and be able to understand coverage and explain it to patients Understand dental coding and treatment planning. Collect correct patient payments and understand how to read and calculate the ledger. Discuss cost of treatment with patients and be able to assist with financial solutions. Maintain accurate dental records. Schedule appointments for office visits and procedures. Maintain patient confidentiality as per HIPAA compliance. Other administrative duties as assigned

EDUCATION AND EXPERIENCE

General education degree or high school diploma Thorough knowledge of dental insurance Knowledge of Dentrix or other dental software applications a must Knowledge of dental terminology, procedures, and diagnosis Knowledge of general administrative and clerical procedures Benefits

• Competitive compensation
• Generous paid time off and paid holiday benefits
• Full-time employees enjoy medical, dental and vision benefits
• Full-time employees eligible to participate in the ProHEALTH Dental VIP Dental plan at no cost
• 401k Retirement Plan
• Commuter benefits program
• Awesome employee referral program
• Training to progress your career as the company expands

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person