Front Desk Medical Receptionist Position Available In Saratoga, New York

Front Desk Medical Receptionist Northway

SPC, LLC 1596

Route 9, Halfmoon, NY 12065

Job Title:

Medical Receptionist Job Summary:

We are seeking a skilled and compassionate Medical Receptionist to join our healthcare facility. As a Medical Receptionist, you will be the first point of contact for patients, ensuring a positive and efficient experience. Your primary responsibility will be to provide exceptional customer service by greeting patients, managing appointments, and maintaining accurate and up-to-date medical records. The successful candidate will have excellent interpersonal skills, exceptional organization, and the ability to maintain confidentiality and professionalism at all times. This is a vital role in our healthcare organization, as you will be responsible for creating a positive first impression and delivering excellent service to patients.

Responsibilities:

• Greet patients and visitors, providing a friendly and professional welcome to the clinic.
• Answer phone calls, screen and direct calls to appropriate personnel, and take messages when required.
• Schedule appointments, confirming appointment details and reminding patients of upcoming appointments.
• Collect and verify patients’ personal and insurance information to ensure accuracy in medical records.
• Maintain confidentiality and security in managing patients’ health information.
• Coordinate patient check-in process, ensuring accurate and complete registration and documentation.
• Process patient payments.
• Assist patients in completing necessary forms and records, including consent forms and medical history questionnaires.
• Manage patient flow, ensuring waiting areas are kept clean, comfortable, and organized.
• Provide general administrative support such as faxing, scanning, filing, and data entry.
• Handle inquiries and resolve any issues or complaints in a professional and timely manner.
• Collaborate with other healthcare professionals to ensure smooth operations and optimal patient care.

Requirements:

• High school diploma or equivalent; additional certification in healthcare administration is a plus.
• Proven work experience as a Medical Receptionist or similar role, preferably in a healthcare setting.
• Excellent verbal and written communication skills.
• Outstanding customer service skills, with the ability to remain calm, empathetic, and professional under pressure.
• Strong organizational and multitasking abilities, with great attention to detail.
• Proficient in using electronic medical record (EMR) software and general office software (e.g., MS Office).
• Knowledge of medical terminology and insurance procedures is preferred.
• Ability to maintain patient confidentiality and adhere to privacy regulations.

Joining our healthcare facility as a Medical Receptionist offers an exciting opportunity to contribute to the overall success of our practice. You will play a crucial role in providing exceptional care and support to our patients while working in a collaborative and fast-paced environment. If you are passionate about delivering outstanding customer service and thrive in a healthcare setting, we would love to hear from you.

Job Type:

Full-time Pay:

$18.50

• $21.

00 per hour Expected hours: 37.5 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Pain Medicine Plastic Surgery Schedule:

8 hour shift Day shift Monday to Friday No nights No weekends

Experience:

Medical receptionist: 1 year (Required) Ability to

Commute:

Halfmoon, NY 12065 (Required)

Work Location:

In person