Dental Reception Specialist I Position Available In Adams, Pennsylvania

Dental Reception Specialist

I 3.2 3.2

out of 5 stars 1275 York Road, Gettysburg, PA 17325 Family First Health is seeking a Dental Reception Specialist for our Gettysburg location. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn. As a Dental Reception Specialist at Family First Health, candidates should have a positive and outgoing personality with excellent customer service skills and strong organizational skills. Bilingual ability is preferred. This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy services and care. The Dental Reception Specialist position will play a large role in that. If this sounds a like a good fit, we would love to hear from you. Employee Benefits 3 Weeks of Paid Vacation per year 6 Days Paid Sick Leave Time per year 4 Personal Days per year No Late Evenings or Weekend Hours Paid Time Off on Holidays Health, Dental, & Vision Insurance Plans Short/Long Term Disability and Life Insurance 403(b) Retirement Plan Tuition Reimbursement Opportunities Attention to work-life balance Opportunity for growth and advancement And More!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets patients at front desk, enters/ updates demographic data and insurance information, and checks in patients. Enters all patient charges, collects and records payments, and exit patients. Verifies insurance. Answers telephone and provides patients and others with the requested information or directs the caller to the appropriate place. Schedules, reschedules and cancels appointments as needed. Pulls and prepares charts for the following day’s visits. Scans or places information received from external providers in patients’ dental charts. Receives consult and medical clearance forms and schedule patient accordingly. Prepares prior authorizations as required and contact patient when prior authorization is received. Prepares daily batches for fiscal department. Delivers excellent customer service to both internal and external customers by maintaining professionalism and courtesy. Performs all other duties as assigned.

KNOWLEDGE/SKILLS/ABILITIES

High School Diploma or GED, or any equivalent combination of training and experience Knowledge of computer software applications (Microsoft Office Applications, others) Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately Excellent customer service skills Skill in operating office equipment Proficient keyboarding skills Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments Ability to set positive examples for team members through exceptional work performance including adherence to company policies and processes. Ability to work independently and within a multidisciplinary team Ability to work in, and respond appropriately to a demanding environment including crisis situations Ability to appropriately handle sensitive and confidential information Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds. Ability to work efficiently and accurately with strong attention to detail Ability to sort and file materials correctly by alphabetic or numeric systems Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the public Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks Ability to adhere to all Family First Health’s policies, processes, and procedures, especially, Code of Conduct, Workplace Conduct, and the Remote/Telework Policy if indicated eligible to work remotely or telework. Ability to articulate and advocate Family First Health’s mission and values Ability to maintain required clearances