Dental Receptionist Position Available In Allegheny, Pennsylvania

Dental Receptionist Ferguson Family Dentistry PC Bethel Park, PA Job Details Full-time $18 an hour 9 hours ago Benefits Paid time off Employee discount Retirement plan Qualifications Medical office experience Patient service Organizational skills Dental office experience Patient interaction Communication skills Entry level Full Job Description We are a well-established private dental practice with a reputation for delivering excellent patient care in a calm, professional environment. Our team values stability, consistency, and a collaborative approach to patient care. We are seeking a dependable, professional Dental Receptionist who is ready to contribute to the long-term success of our practice. As the first point of contact for our patients, you’ll play a critical role in creating a welcoming and efficient environment. This position requires a mature, reliable individual who thrives in a structured and busy setting, enjoys working with people, and is eager to build lasting relationships with patients and colleagues alike.

Key Responsibilities:

Greet patients warmly and ensure an organized check-in and check-out process Manage a high volume of phone calls and patient inquiries with professionalism, addressing inquires and providing information about services offered Manage patient scheduling, including booking appointments and confirming upcoming visits. Handle dental coding and collections, ensuring accurate billing and payment processing. Maintain patient records with a high level of confidentiality Foster a calm, organized, and patient-first environment in the reception area Collaborate with dental staff to ensure efficient patient flow and communication within the office. Experience Previous experience in a front desk role within a dental or medical office is preferred. Strong track record of long-term positions in previous roles; we’re looking for someone who values stability and consistency in their career Familiarity with dental scheduling, coding, and collections is highly desirable. Proficiency in using computerized systems for record management, particularly Softdent or similar software. Strong organizational skills with attention to detail to maintain accurate patient records. ( By the way, the answer to question 3 is “molar”) Strong work ethic and a team-oriented attitude Excellent communication skills to interact effectively with patients and staff. What We Offer A stable, long-term position with room to grow and advance within the team A professional and respectful work environment with low turnover Competitive pay and benefits A supportive team that values reliability, consistency, and a drama-free atmosphere Join our team as a Dental Receptionist and contribute to creating a welcoming environment for our patients while ensuring efficient office operations. If you’re a reliable, experienced professional looking for a long-term role where your contributions will be valued, we encourage you to apply. To be considered for this position, please submit your resume along with a short letter answering the following three questions : 1. A nervous patient walks in and says, “I hate the dentist!” What do you say to put them at ease? 2. If teeth could send a text message, who would they send it to, and what do you think it would say? 3. What’s the secret password? Applicants who do not submit both a resume and a letter answering the three questions will not be considered for the position.

Job Type:

Full-time Pay:

$18.00 per hour Expected hours: 40 per week

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person