Dental Receptionist Position Available In Montgomery, Pennsylvania
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Job Description
Dental Receptionist Yorktowne Dental Group Jenkintown, PA 19046 Overview We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the front desk. This role requires a strong understanding of dental terminology and medical reception practices, as well as the ability to manage multiple tasks in a fast-paced environment. Duties Greet patients warmly and provide them with necessary information regarding their appointments. Schedule and confirm patient appointments, ensuring optimal use of the dentist’s time. Manage patient records, including updating personal information and maintaining confidentiality. Process insurance claims, including Medicare and other healthcare plans. Utilize computerized systems for patient management, including care plans and medical history documentation. Answer phone calls professionally, addressing inquiries and directing calls as necessary. Maintain a clean and organized reception area to ensure a welcoming environment for patients. Assist with billing inquiries and provide support for payment processing. Skills Proficient in dental terminology to effectively communicate with patients and staff. Excellent phone etiquette to ensure positive interactions with patients over the phone. Experience as a medical receptionist is preferred but not mandatory. Exceptional customer service skills to foster a friendly atmosphere for patients. Ability to work efficiently in a computerized environment, managing multiple software applications related to patient care and scheduling. Join our team as a Dental Receptionist where you can make a significant impact on our patients’ experiences while working in a supportive environment.
Job Type:
Full-time Schedule:
10 hour shift Monday to Friday No weekends
Work Location:
In person