Dental Front Desk Receptionist Lead Position Available In Philadelphia, Pennsylvania

Dental Front Desk Receptionist Lead The Children’s Tooth Spa 801 North 2nd Street, Philadelphia, PA 19123 Company Overview At The Children’s Tooth Spa, we are dedicated to providing a nurturing and family-centered dental experience for children. Our mission is to ensure that every child feels comfortable and cared for while receiving high-quality dental care in a warm and inviting environment. Summary We are seeking a Front Desk Receptionist Lead to join our team at The Children’s Tooth Spa . This key position is responsible for creating a warm, welcoming environment for our patients and their families while ensuring the front desk runs efficiently and professionally. As the lead, you will take charge of day-to-day front desk operations, provide direction to a small team of reception staff, and ensure all team members are performing their duties effectively and with accountability. This role requires strong leadership skills, the ability to lead by example, and a commitment to maintaining high standards of patient care and customer service. Responsibilities Greet patients and their families warmly upon arrival, ensuring a positive first impression. Manage phone calls with professionalism, providing information and scheduling appointments as needed. Handle medical scheduling efficiently, coordinating with dental staff to optimize patient flow. Assist with medical billing and collections processes as required. Maintain accurate health information management records in compliance with regulations. Support the overall administrative functions of the office, contributing to a smooth-running environment. Lead and manage the daily activities at the front desk to maintain a well-organized and efficient office environment. Direct the day-to-day operations of the front desk, ensuring seamless and efficient workflow throughout the office. Requirements Proven experience in a front desk or receptionist role, preferably in a medical or dental setting. Strong phone etiquette skills with excellent verbal communication abilities. Familiarity with medical scheduling systems and billing processes is preferred. Ability to manage multiple tasks efficiently while maintaining attention to detail. A compassionate demeanor and commitment to providing exceptional customer service. If you are passionate about working with children and want to be part of a team that values compassion and joy in every interaction, we invite you to apply today at The Children’s Tooth Spa!

Job Type:

Full-time Pay:

$20.00 – $23.00 per hour Expected hours: 40 per week

Benefits:

Employee discount

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Philadelphia, PA 19123 (Required) Ability to

Relocate:

Philadelphia, PA 19123: Relocate before starting work (Required)

Work Location:

In person